- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Emotional Intelligence and Leadership
Ahmetoglu, G., Leutner, F., & Chamorro-Premuzic, T. (2011). EQ-nomics: Understanding the relationship between individual differences in trait emotional intelligence and entrepreneurship. Personality and Individual Differences, 51(8), 1028-1033.
Antonakis, J., Ashkanasy, N. M., & Dasborough, M. T. (2009). Does leadership need emotional intelligence? The Leadership Quarterly, 20(2), 247-261.
Ashkanasy, N. M., & Daus, C. S. (2002). Emotion in the workplace: The new challenge for managers. [Article]. Academy of Management Executive, 16(1), 76-86.
Blattner, J., & Bacigalupo, A. (2007). Using emotional intelligence to develop executive leadership and team and organizational development. Consulting Psychology Journal: Practice and Research, 59(3), 209-219.
Bratton, V. K., Dodd, N. G., & Brown, F. (2011). The impact of emotional intelligence on accuracy of self-awareness and leadership performance. Leadership & Organization Development Journal, 32(2), 127-149.
Brotheridge, C. M., & Lee, R. T. (2008). The emotions of managing: An introduction to the special issue. Journal of Managerial Psychology, 23(2), 108-117.
Camuffo, A., Gerli, F., & Gubitta, P. (2012). Competencies matter: Modeling effective entrepreneurship in Northeast of Italy small firms. Cross Cultural Management, 19(1), 48-66.
Castro, F., Gomes, J., & de Sousa, F. C. (2012). Do intelligent leaders make a difference? The effect of a leader's emotional intelligence on followers' creativity. Creativity and Innovation Management, 21(2), 171-182.
Cavazotte, F., Moreno, V., & Hickmann, M. (2012). Effects of leader intelligence, personality and emotional intelligence on transformational leadership and managerial performance. The Leadership Quarterly, 23(3), 443-455.
Chrusciel, D. (2008). What motivates the significant/strategic change champion(s)? Journal of Organizational Change Management, 21(2), 148-160.
Clarke, N. (2010). Emotional intelligence and its relationship to transformational leadership and key project manager competences. [Article]. Project Management Journal, 41(2), 5-20.
Cote, S., Lopes, P. N., Salovey, P., & Miners, C. T. (2010). Emotional intelligence and leadership emergence in small groups. The Leadership Quarterly, 21(3), 496-508.
Cross, B., & Travaglione, A. (2003). The Untold Story: Is the Entrepreneur of the 21st Century Defined by Emotional Intelligence? The International Journal of Organizational Analysis, 11(3), 221-228.
Dasborough, M. T. (2006). Cognitive asymmetry in employee emotional reactions to leadership behaviors. The Leadership Quarterly, 17(2), 163-178.
Downey, L., Papageorgiou, V., & Stough, C. (2006). Examining the relationship between leadership, emotional intelligence and intuition in senior female managers. Leadership & Organization Development Journal, 27(4), 250-264.
Drodge, E. N., & Murphy, S. A. (2002). Interrogating Emotions in Police Leadership. Human Resource Development Review, 1(4), 420-438.
Fambrough, M. J., & Hart, R. K. (2008). Emotions in leadership development: A critique of emotional intelligence. Advances in Developing Human Resources, 10(5), 740-758.
Gardner, L., & Stough, C. (2002). Examining the relationship between leadership and emotional intelligence in senior level managers. Leadership & Organization Development Journal, 23(2), 68-78.
Gardner, W. L., Fischer, D., & Hunt, J. G. (2009). Emotional labor and leadership: A threat to authenticity? The Leadership Quarterly, 20(3), 466-482.
George, J. M. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53(8), 1027-1055.
Goleman, D. (2000). Leadership that gets results. [Article]. Harvard Business Review, 78(2), 78-90.
Goleman, D., Boyatzis, R., & McKee, A. (2001). Primal Leadership: The Hidden Driver of Great Performance. [Article]. Harvard Business Review, 79(11), 42-51.
Goleman, D. (2004). What Makes a Leader? [Article]. Harvard Business Review, 82(1), 82-91.
Goleman, D., & Boyatzis, R. (2008). Social Intelligence and the Biology of Leadership. [Article]. Harvard Business Review, 86(9), 74-81.
Gooty, J., Connelly, S., Griffith, J., & Gupta, A. (2010). Leadership, affect and emotions: A state of the science review. The Leadership Quarterly, 21(6), 979-1004.
Harrison, J. K., & Clough, M. W. (2006). Characteristics of “state of the art” leaders: Productive narcissism versus emotional intelligence and Level 5 capabilities. [Article]. Social Science Journal, 43(2), 287-292.
Hawkins, J., & Dulewicz, V. (2009). Relationships between Leadership Style, the Degree of Change Experienced, Performance and Follower Commitment in Policing. [Article]. Journal of Change Management, 9(3), 251-270.
Higgs, M., & Aitken, P. (2003). An exploration of the relationship between emotional intelligence and leadership potential. Journal of Managerial Psychology, 18(8), 814-823.
Hong, Y., Catano, V. M., & Liao, H. (2011). Leader emergence: The role of emotional intelligence and motivation to lead. Leadership & Organization Development Journal, 32(4), 320-343.
Hopkins, M. M., O'Neil, D. A., & Williams, H. W. (2007). Emotional intelligence and board governance: Leadership lessons from the public sector. Journal of Managerial Psychology, 22(7), 683-700.
Huang, X., Chan, S. C., Lam, W., & Nan, X. (2010). The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in china. The International Journal of Human Resource Management, 21(7), 1124-1144.
Humphrey, R. H. (2002). The many faces of emotional leadership. The Leadership Quarterly, 13(5), 493-504.
Humphrey, R. H., Pollack, J. M., & Hawver, T. (2008). Leading with emotional labor. Journal of Managerial Psychology, 23(2), 151-168.
Humphreys, J. H., Weyant, L. E., & Sprague, R. D. (2003). Organizational Commitment: The Roles of Emotional and Practical Intellect within the Leader/Follower Dyad. [Article]. Journal of Business & Management, 9(2), 189.
Hur, Y., van den Berg, P. T., & Wilderom, C. P. (2011). Transformational leadership as a mediator between emotional intelligence and team outcomes. The Leadership Quarterly, 22(4), 591-603.
Jacobs, R. L., & McClelland, D. C. (1994). Moving up the corporate ladder: A longitudinal study of the leadership motive pattern and managerial success in women and men. Consulting Psychology Journal: Practice and Research, 46(1), 32-41.
Jordan, P. J., & Troth, A. (2011). Emotional intelligence and leader member exchange: The relationship with employee turnover intentions and job satisfaction. Leadership & Organization Development Journal, 32(3), 260-280.
Kafetsios, K., Nezlek, J. B., & Vassiou, A. (2011). A multilevel analysis of relationships between leaders' and subordinates' emotional intelligence and emotional outcomes. Journal of Applied Social Psychology, 41(5), 1121-1144.
Kellett, J. B., Humphrey, R. H., & Sleeth, R. G. (2006). Empathy and the emergence of task and relations leaders. The Leadership Quarterly, 17(2), 146-162.
Kerr, R., Garvin, J., Heaton, N., & Boyle, E. (2006). Emotional intelligence and leadership effectiveness. Leadership & Organization Development Journal, 27(4), 265-279.
Klem, C., & Schlechter, A. F. (2008). The relationship between leader emotional intelligence and psychological climate: An exploratory study. [Article]. South African Journal of Business Management, 39(2), 9-23.
Koman, E. S., & Wolff, S. B. (2008). Emotional intelligence competencies in the team and team leader: A multi-level examination of the impact of emotional intelligence on team performance. Journal of Management Development, 27(1), 55-75.
Lam, C. S., & O'Higgins, E. R. (2012). Enhancing employee outcomes: The interrelated influences of managers' emotional intelligence and leadership style. Leadership & Organization Development Journal, 33(2), 149-174.
Larin, H. M., Benson, G., Martin, L., Wessel, J., Williams, R., & Ploeg, J. (2011). Examining change in emotional-social intelligence, caring, and leadership in health professions students. Journal of Allied Health, 40(2), 96-102.
Lindebaum, D., & Cartwright, S. (2011). Leadership effectiveness: The costs and benefits of being emotionally intelligent. Leadership & Organization Development Journal, 32(3), 281-290.
Lucas, V., Laschinger, H. K., & Wong, C. A. (2008). The impact of emotional intelligent leadership on staff nurse empowerment: The moderating effect of span of control. Journal of Nursing Management, 16(8), 964-973.
Mandell, B., & Pherwani, S. (2003). Relationship between emotional leadership style: A gender comparison. Journal of Business and Psychology, 17(3), 387-404.
Momeni, N. (2009). The Relation Between Managers' emotional intelligence and the organizational climate they create. Public Personnel Management, 38(2), 35-48.
Moss, S., Ritossa, D., & Ngu, S. (2006). The effect of follower regulatory focus and extraversion on leadership behavior: The role of emotional intelligence. Journal of Individual Differences, 27(2), 93-107.
Palmer, B., Walls, M., Burgess, Z., & Stough, C. (2001). Emotional intelligence and effective leadership. Leadership & Organization Development Journal, 22(1), 5-10.
Rahim, M., & Psenicka, C. (2005). Relationship between emotional intelligence and effectiveness of leader role: A dyadic study in four countries. International Journal of Organizational Analysis, 13(4), 327-342.
Rajah, R., Song, Z., & Arvey, R. D. (2011). Emotionality and leadership: Taking stock of the past decade of research. The Leadership Quarterly, 22(6), 1107-1119.
Ramo, L. G., Saris, W. E., & Boyatzis, R. E. (2009). The impact of social and emotional competencies on effectiveness of Spanish executives. Journal of Management Development, 28(9), 771-793.
Rego, A., Sousa, F., Pina e Cunha, M., Correia, A., & Saur-Amaral, I. (2007). Leader Self-Reported Emotional Intelligence and Perceived Employee Creativity: An Exploratory Study. [Article]. Creativity & Innovation Management, 16(3), 250-264.
Riggio, R. E., & Reichard, R. J. (2008). The emotional and social intelligences of effective leadership: An emotional and social skill approach. Journal of Managerial Psychology, 23(2), 169-185.
Rosete, D., & Ciarrochi, J. (2005). Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness. Leadership & Organization Development Journal, 26(5), 388-399.
Rubin, R. S., Munz, D. C., & Bommer, W. H. (2005). Leading from within: The effects of emotion recognition and personality on transformational leadership behavior. [Article]. Academy of Management Journal, 48(5), 845-858.
Ryan, G., Emmerling, R. J., & Spencer, L. M. (2009). Distinguishing high-performing European executives: The role of emotional, social and cognitive competencies. Journal of Management Development, 28(9), 859-875.
Sanchez-Burks, J., & Huy, Q. N. (2009). Emotional Aperture and Strategic Change: The Accurate Recognition of Collective Emotions. [Article]. Organization Science, 20(1), 22-34.
Sears, G. J., & Holmvall, C. M. (2010). The joint influence of supervisor and subordinate emotional intelligence on leader-member exchange. Journal of Business and Psychology, 25(4), 593-605.
Severinsson, E. (2010). Guest editorial: The role of reflective leadership, supervision as well as emotional intelligence in nursing and midwifery. [Editorial]. Journal of Nursing Management, 18(4), 351-354.
Sivanathan, N., & Fekken, G. (2002). Emotional intelligence, moral reasoning and transformational leadership. Leadership & Organization Development Journal, 23(4), 198-204.
Smollan, R., & Parry, K. (2011). Follower perceptions of the emotional intelligence of change leaders: A qualitative study. Leadership, 7(4), 435-462.
Sosik, J. J., & Megerian, L. E. (1999). Understanding leader emotional intelligence and performance: The role of self-other agreement on transformational leadership perceptions. Group & Organization Management, 24(3), 367-390.
Srivsastava, K. B., & Bharamanaikar, S. (2004). Emotional Intelligence and Effective Leadership Behaviour. Psychological Studies, 49(2-3), 107-113.
Stein, S. J., Papadogiannis, P., Yip, J. A., & Sitarenios, G. (2009). Emotional intelligence of leaders: A profile of top executives. Leadership & Organization Development Journal, 30(1), 87-101.
Tang, H.-W. V., Yin, M.-S., & Nelson, D. B. (2010). The relationship between emotional intelligence and leadership practices: A cross-cultural study of academic leaders in Taiwan and the USA. Journal of Managerial Psychology, 25(8), 899-926.
Taylor, S. N., & Hood, J. N. (2011). It may not be what you think: Gender differences in predicting emotional and social competence. Human Relations, 64(5), 627-652.
Wang, Y.-S., & Huang, T.-C. (2009). The relationship of transformational leadership with group cohesiveness and emotional intelligence. Social Behavior and Personality, 37(3), 379-392.
Webb, K. S. (2009). Why Emotional Intelligence Should Matter to Management: A Survey of the Literature. [Article]. SAM Advanced Management Journal (07497075), 74(2), 32-41.
Weinberger, L. A. (2002). Emotional Intelligence: Its Connection to HRD Theory and Practice. Human Resource Development Review, 1(2), 215-243.
Weinberger, L. A. (2009). Emotional intelligence, leadership style, and perceived leadership effectiveness. Advances in Developing Human Resources, 11(6), 747-772.
Williams, H. W. (2008). Characteristics that distinguish outstanding urban principals: Emotional intelligence, social intelligence and environmental adaptation. Journal of Management Development, 27(1), 36-54.
Wong, C.-S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13(3), 243-274.
Wu, W., Liu, Y., Song, L. J., & Liu, J. (2006). Effects of organizational leadership on employee commitment: The moderating role of emotional intelligence. Journal of Psychology in Chinese Societies, 7(2), 283-306.
Yunus, N. H., Ghazali, K., & Hassan, C. N. (2011). The influence of leader's emotional intelligence: Mediating effect of leader-member exchange on employees' organizational citizenship behaviors. Interdisciplinary Journal of Contemporary Research in Business, 3(3), 1125-1134.
Zampetakis, L. A., & Moustakis, V. (2011). Managers' trait emotional intelligence and group outcomes: The case of group job satisfaction. Small Group Research, 42(1), 77-102.
Zhou, J., & George, J. M. (2003). Awakening employee creativity: The role of leader emotional intelligence. The Leadership Quarterly, 14(4-5), 545-568.
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Interview with Dr. Daniel Goleman
Listen to an interview with Dr. Goleman on his new book Focus: The Hidden Driver of Excellence. In the book Dan helps readers to understand the importance and power of the ability to focus one's attention, will power, and cognitive control in creating life success. Click here to listen to the interview.
Interview with Dr. John Mayer
How Personal Intelligence Shapes Our Lives: A Conversation with John D. Mayer. From picking a life partner, to choosing a career, Jack explains how personal intelligence has a major impact on our ability to make successful decisions. Click here to listen to the interview.
Interview with Dr. Cary Cherniss
Interview with Dr. Marc Brackett
Click HERE to listen to an interview with Marc Brackett, the newly appointed leader of the Center of Emotional Intelligence which will begin operation at Yale University in April, 2013. In this interview Dr. Brackett shares his vision for the new center.
Emotional and Social Intelligence Competencies: Cross Cultural Implications
Continued research on the assessment and development of emotional and social intelligence competencies represents an opportunity to further both theoretical and applied applications of behavioral science to the management of human capital. While the field has continued to expand over the preceding decades, research has often trailed application, especially as it relates to cross-cultural validity. The purpose of this special issue of Cross Cultural Management - An International Journal serves to focus on cultural issues related to applied use of emotional and social intelligence competencies in diverse cultures. Articles in the special issue include data from various countries including India, Peru, China, Italy, Australia, and the United States. Click here to read more.