- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Richard Boyatzis, Ph.D.
Affiliation: Case Western Reserve University
Richard Boyatzis is Distinguished University Professor, as well as Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University and Adjunct Professor at ESADE. He is the author of more than 150 articles and books on leadership, competencies, EI, and change from a complexity perspective, including: The Competent Manager (in 2 languages); Primal Leadership with Daniel Goleman and Annie McKee, in 28 languages; Resonant Leadership, with Annie McKee (in 18 languages); Becoming a Resonant Leader, with Annie McKee and Francis Johnston (in 8 languages), and Transforming Qualitative Information (in 2 languages). He is also faculty for the MOOC Inspiring Leadership Through Emotional Intelligence course offered through Coursera.org which currently has over 450,000 participants enrolled.
Professor Boyatzis’ current research includes several fMRI studies into the neural systems activated when engaged in Intentional Change efforts of arousing the Positive Emotional Attractor, as well as resonant versus dissonant leadership. He is also involved in numerous research studies of coaching, doctor-patient relationships and teacher-student relationships that foster sustained, desired change. His current writing includes exploration of Intentional Change Theory as it explains sustained, desired change at all levels of human functioning, from individual, to dyad, to team, to organization, to community, to country and global change.
Prior to becoming a professor in 1987, he had been President and CEO of McBer and Company (a research oriented human resource consulting company) for 11 years and COO of Yankelovich, Skelly & White (a market research company) for 3 years. During these years he worked on various projects from treatment of alcoholics and drug addicts to the development of competency based human resource systems and competency assessment validation. Prior to that he had been a psychologist for the Veterans Administration.
He received his Bachelor of Science degree in Aeronautics and Astronautics from the Massachusetts Institute of Technology, his Masters and PhD from Harvard University in Social Psychology.
Boyatzis, R.E., Rochford, K. & Taylor, S.N. (in press). The Role of the Positive Emotional Attractor as Vision and Shared Vision: Toward Effective Leadership, Relationships and Engagement. Frontiers in Psychology.
Petersen, R.B., Lissemore, F., Appleby, B., Aggarwal, N., Boyatzis, R.E., Casadesus, G., Cummings, J., Jack, A., Perry, G., Safar, J., Sajatovic, M., Surewicz, W., Wang, Y., Whitehouse, P. & Lerner, A. (in press). Neurodegeneration to Brain Health: an integrated approach. Journal of Alzheimer’s Disease.
Boyatzis RE, Batista-Foguet JM, Fernández-i-Marín X and Truninger M (2015) EI competencies as a related but different characteristic than intelligence. Frontiers in Psychology, 6:72.
Amdurer, E., Boyatzis, R.E., Saatcioglu, A., Smith, M.L. and Taylor, S.N. (2014) Long term impact of emotional, social and cognitive intelligence competencies and GMAT on career and life satisfaction and career success. Frontiers in Psychology. 5:1447
Mahon EG, Taylor SN and Boyatzis RE (2014) Antecedents of organizational engagement: exploring vision, mood and perceived organizational support with emotional intelligence as a moderator. Frontiers in Psychology. 5:1322.
Boyatzis, R. E. (2014). Possible contributions to Leadership and Management Development from Neuroscience. Academy of Management Learning and Education. 13(2), 300-203.
Boyatzis, R. E., Khawaja, M. (2014). How Dr. Akhtar Hameed Khan led a change process that started a movement. Journal of Applied Behavior Science, 50(3), 284-306.
Batista-Foguet, J. M., Revilla, M., Saris, W., Boyatzis, R. E., Serlavos, R. (2014).
Boyatzis, R. E., Rochford, K., Jack, A. (2014). Antagonistic neural networks underlying differentiated leadership roles. Frontiers in Human Neuroscience, 8:114.
Jack, A., Boyatzis, R. E., Khawaja, M., Passarelli, A., Leckie, R. (2013). Visioning in the brain: an fMRI study of inspirational coaching and mentoring. Social Neuroscience, 8(4), 369-384.
Boyatzis, R. E., Smith, M. L., Beveridge, A. J. (2013). Coaching with compassion: Inspiring health, well-being and development in organizations. Journal of Applied Behavioral Science, 49(20), 153-178.
Boyatzis, R. E., Smith, M. L., Van Oosten, E. B., Woolford, L. (2013). Developing resonant leaders through emotional intelligence, vision and coaching. Organizational Dynamics, 42, 17-24.
Victoroff, K., Boyatzis, R. E. (2013). An examination of the relationship between emotional intelligence and dental student clinical performance. Journal of Dental Education, 77(4), 416-426.
Boyatzis, R. E., Massa, R., Good, D. (2012). Emotional, Social and Cognitive Intelligence and Personality as Predictors of Leadership Effectiveness. Journal of Leadership and Organizational Studies. 19(2), 191-201.
Boyatzis, R. E., Passarelli, A., Koenig, K., Lowe, M., Matthew, B., Stoller, J., Phillips, M. (2012). Examination of neural substrates activated in experiences with resonant and dissonant leaders. Leadership Quarterly. 23(2), 259-272.
Emmerling, R., Boyatzis, R. E. (2012). Emotional and social intelligence competencies: cross cultural implications. Cross Cultural Management: An International Journal, 19(1), 4-18.
Van Oosten, E. B., Boyatzis, R. E. (2011). Coaching for Sustained, Desired Change: Building Relationships and Talent. In In L.A. Berger and D.R. Berger (Eds.) Talent Management Handbook, (pp. 217-226). McGraw-Hill.
Boyatzis, R. E., Brizz, T., Godwin, L. (2011). The Effect of Religious Leaders' Emotional and Social Intelligence on Improving Parish Vibrancy. Journal of Leadership and Organizational Studies, 192-206.
Van Oosten, E. B., Boyatzis, R. E., Smith, M. L. (2010). Coaching for Change. People Matters. 68-71.
Boyatzis, R. E., Kelner, S. (2010). Competencies as a behavioral manifestation of implicit motives. In O. Schultheiss, F. Alexander & J. Brunstein (Eds.), Implicit Motives (pp. 488-509), Oxford University Press.
Boyatzis, R. E., & Ratti, F. (2009). Emotional, social and cognitive intelligence competencies distinguishing effective Italian managers and leaders in a private company and cooperatives. Journal of Management Development, 28(9), 821-838.
Boyatzis, R. E. (2009). Competencies as a behavioral approach to emotional intelligence. Journal of Management Development, 28(9), 749-770.
Goleman, D., & Boyatzis, R. (2008). Social intelligence and the biology of leadership. Harvard Business Review, 86(9), 74-81.
Boyatzis, R. E., & Saatcioglu, A. (2008). A twenty-year view of trying to develop emotional, social and cognitive intelligence competencies in graduate management education. Journal of Management Development, 27(1), 92-108.
Boyatzis, R.E., Smith, M. and Tresser, N. (under review). Sustaining leadership effectiveness through coaching and compassion: It's not what you think.
Guillén, L., Saris, W.E., & Boyatzis, R.E. (2007). Assessing the relationship between EI and personality. Organization and Performance. 14, 17-26.
Akrivou, K., Boyatzis, R. E., & McLeod, P.L. (2006). The evolving group: Towards a prescriptive theory of intentional group development. Journal of Management Development. 25(7), 689-709.
Boyatzis, R.E. (2006). Intentional change theory from a complexity perspective. Journal of Management Development. 25(7), 607-623.
Boyatzis, R.E. (2006). Using tipping points of emotional intelligence and cognitive competencies to predict financial performance of leaders. Psicothema, 18, 124-131.
Boyatzis, R.E. & Akrivou, K. (2006). The ideal self as a driver of change. Journal of Management Development. 25(7), 624-642.
Boyatzis, R. & McKee, A. (2006). Inspiring Others Through Resonant Leadership. Business Strategy Review, 14-18.
Boyatzis, R. & McKee, A. (2006). Intentional change. Journal of Organizational Excellence, 25, 49-60.
Boyatzis, R.E., Smith, M. & Blaize, N. (2006). Developing sustainable leaders through coaching and compassion, Academy of Management Journal on Learning and Education, 5(1), 8-24.
Boyatzis, R.E., Stubbs, E.C. and Taylor, S.N. (2002). Learning cognitive and emotional intelligence competencies through graduate management education. Academy of Management Journal on Learning and Education. 1(2). 150-162.
Boyatzis, R., McKee, A., and Goleman, D. (2002). Reawakening your passion for Work. Harvard Business Review. 80(4). 86-94.
Goleman, D., Boyatzis, R. , and McKee, A. (2002). The emotional reality of teams. Journal of Organizational Excellence, 21(2), 55-65.
Boyatzis,R.E., Murphy, A., and Wheeler, J. (2000). Philosophy as the missing link between values and behavior. Psychological Reports, 86, pp. 47-64.
Boyatzis, R.E., Leonard, D., Rhee, K. & Wheeler, J. (1996). Competencies can be developed but not in the way we thought. Capability, 2(2), pp. 25-41.
Ballou, R., Bowers, D., Boyatzis, R.E., and , D.A. (1999). Fellowship in lifelong learning: An executive development program for advanced professionals. Journal of Management Education. 23(4), 338-354.
McClelland, D.C. & Boyatzis, R.E. (1982). Leadership motive pattern and long term success in management. Journal of Applied Psychology, 67(9), 737-743.
Selected Book Chapters
Boyatzis R. E., Gaskin J., Wei H. (2014). Emotional and social intelligence and Behavior. In (eds.) D. Princiotta D., S. Goldstein S., J. Naglieri J.,Handbook of Intelligence: Evolutionary, Theory, Historical Perspective, and Current Concepts (pp. 243-262). New York, NY: SpringPress.
Boyatzis. R.E. (2010). Emotional and social intelligence competencies. In N. Ashkanasy, & C. Cooper (eds.) (pp.226-244), Research Companion to Emotion in Organizations. London: Edward Elgar.
Boaytzis, R.E. (2009). Developing emotional, social and cognitive intelligence competencies in managers and leaders. In M. Hughes, J. Terrell, & R. Thompson (eds.), The Handbook of Developing Emotional and Social Intelligence Best Practices, Case Studies and Tools. Peiffer: NY.
Smith, M., Van Oosten, E., & Boaytzis, R. E. (2009). Coaching for sustained desired change. In W. Pasmore, R. Woodman, (eds.), Research in Organization Development and Change (pp. 145-173. Emerald Publishing.
Boyatzis, R.E. (2009). Creating sustainable, desired change in teams through application of intentional change and complexity theories. In Peter Doherty, Mari Kira, & Rami Shami (eds.), Creating Sustainable Work Systems: Emerging Perspectives and Practices (2nd Ed.) (pp.103-116). London: Routledge Press.
Batista-Foguet, J.M., Boyatzis, R.E., Guillen, L. and Serlavos, R. (2008). Assessing emotional intelligence competencies in two global contexts. In R. Emmerling, V. Shanwal, & M. Mandal (eds.). Emotional Intelligence: Theoretical and Cultural Perspectives (pp 89-114). San Francisco: Nova Science Publishers.
Boyatzis, R.E. (2007). Mentoring for intentional behavior change. In B. R., Ragins and K. E., Kram (eds.) The Handbook of Mentoring. Erlbaum Publishers.
Boyatzis, R. E. (2007). A complexity perspective on intentional change in careers. In H. P., Gunz & M. A., Peiperl (eds.), Handbook of Career Studies (pp. 518-527). Thousand Oaks, CA: Sage Publications.
Boyatzis, R .E., Howard, A., Rapisarda, B., & Taylor, S. (2007). Coaching for sustainable change. In A. B. Shani, Nicolas Adler, Susan A. Mohrman, William A. Pasmore, & Bengst Stymne (eds). Handbook of Collaborative Management Research (pp. 231-241). Thousand Oaks: Sage Publications.
Boyatzis, R.E. (2007). Developing emotional intelligence through coaching for occupational excellence. In Reuven Bar-On, Jacobus G. Maree, and Maurice Elias (eds.). Educating People to Be Emotionally Intelligent (pp. 165-180), Rondebosch, South Africa: Heinemann.
Boyatzis, R.E. (2007). Emotional intelligence competencies are wisdom in practice. In E, Kessler and J. Bailey (eds.). Handbook of Organizational Wisdom (pp. 223-242), Thousand Oaks, CA: Sage Publications.
Boyatzis, R.E. (2006). Developing emotional intelligence competencies. In J. Ciarrochi, & J. Mayer (eds.). Improving Emotional Intelligence: A Practitioners Guide (pp. 28-52). New York: Psychology Press/Taylor & Francis.
Boyatzis, R.E., Bilimoria, D., Godwin, L., Hopkins, M. and Lingham, T. (2006). Effective leadership in extreme crisis. In R., Gross, Y.,l Neria, R.,Marshall & E. Susser (eds). 9/11: Public Health in the Wake of Terrorist Attacks (pp. 197-214). NY: Cambridge University Press.
Boyatzis, R.E. (2006). Leadership competencies. In R. Burke & C. Cooper (eds.), Inspiring Leaders (pp. 119-148), London: Routledge Press (Taylor & Francis Group).
Boyatzis, R.E. (2005). Core competencies in coaching others to overcome dysfunctional behavior. In V. Druskat, G, Mount, & F. Sala, (eds.). Emotional Intelligence and Work Performance (pp. 81-95). Erlbaum.
Boyatzis, R.E. (2005). Developing leadership through emotional intelligence. In A., Stamatios Antoniou & C., Cooper (eds.), Research Companion to Organizational Health Psychology (pp. 656-669). Cheltenham, UK: Edward Elgar.
Boyatzis, R.E. (2004). Competencies.In N. Nicholson, P. Audia & M. Pillutla (eds.), Blackwell’s Encyclopedic Dictionary of Management: Organizational Behavior 2nd Edition.
Boyatzis, R.E. (2004). Emotional intelligence. N. Nicholson, P. Audia & M. Pillutla (eds.), Blackwell’s Encyclopedic Dictionary of Management: Organizational Behavior 2nd Edition.
Boyatzis, R.E., and Sala, F. (2004). Assessing emotional intelligence competencies. In G. Geher (ed.), The Measurement of Emotional Intelligence, Hauppauge, NY: Novas Science Publishers.
Boyatzis, R.E., Frick, C. and Van Oosten, E. (2003). Developing Leaders Throughout an Entire Organization by Developing Emotional Intelligence Competencies. In L. Berger, & D. Berger, (Eds.). The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing, and Positioning High-Potential Talent. NY: McGraw Hill.
Boyatzis, R.E. (2002). Unleashing the Power of Self-Directed Learning, In R. Sims (Ed.) Changing the Way We Manage Change: The Consultants Speak (pp 13-32). NY: Quorum Books.
Boyatzis,R.E., Goleman, D., and Rhee, K. (2000). Clustering competence in emotional intelligence: Insights from the Emotional Competence Inventory (ECI)s. In R. Bar-On and J.D.A. Parker (eds.), Handbook of emotional intelligence (pp. 343-362). San Francisco: Jossey-Bass, .
Boyatzis, R.E., (2000). How and Why Individuals are Able to Develop Emotional Intelligence. In C. Cherniss, and D. Goleman (eds.),The Emotionally Intelligent Workplace (pp 234-253). San Francisco: Jossey-Bass.
Boyatzis, R.E. (1999). Self-directed change and learning as a necessary meta-competency for success and effectiveness in the 21st century. In R., Sims, & J. G., Veres, (eds.). Keys to employee success in the coming decades. Westport, CN: Greenwood Publishing.
Boyatzis, R.E. (1996). Consequences and rejuvenation of competency-based human resource and organization development, In R. W., Woodman & W. A.,Pasmore, W.A. (eds.), Research in Organizational Change and Development, volume 9, pp. 101-122, Greenwich, CN: JAI Press.