- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Richard Boyatzis, Ph.D.
Affiliation: Case Western Reserve University
Richard Boyatzis is Distinguished University Professor, as well as Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University and Adjunct Professor at ESADE. He is the author of more than 150 articles and books on leadership, competencies, EI, and change from a complexity perspective, including: The Competent Manager (in 12 languages); Primal Leadership with Daniel Goleman and Annie McKee, in 28 languages; Resonant Leadership, with Annie McKee (in 18 languages); Becoming a Resonant Leader, with Annie McKee and Francis Johnston (in 8 languages), and Transforming Qualitative Information (in 2 languages).
Professor Boyatzis’ current research includes several fMRI studies into the neural systems activated when engaged in Intentional Change efforts of arousing the Positive Emotional Attractor, as well as resonant versus dissonant leadership. He is also involved in numerous research studies of coaching, doctor-patient relationships and teacher-student relationships that foster sustained, desired change. His current writing includes exploration of Intentional Change Theory as it explains sustained, desired change at all levels of human functioning, from individual, to dyad, to team, to organization, to community, to country and global change.
Prior to becoming a professor in 1987, he had been President and CEO of McBer and Company (a research oriented human resource consulting company) for 11 years and COO of Yankelovich, Skelly & White (a market research company) for 3 years. During these years he worked on various projects from treatment of alcoholics and drug addicts to the development of competency based human resource systems and competency assessment validation. Prior to that he had been a psychologist for the Veterans Administration.
He received his Bachelor of Science degree in Aeronautics and Astronautics from the Massachusetts Institute of Technology, his Masters and PhD from Harvard University in Social Psychology.
Boyatzis, R.E., & Ratti, F. (in press). Emotional, social and cognitive intelligence competencies distinguishing effective Italian managers and leaders in a private company and cooperatives. Journal of Management Develpoment.
Boyatzis, R.E. (in press). A behavioral approach to emotional Intelligence. Journal of Management Development.
Goleman, D., & Boyatzis, R. (2008). Social intelligence and the biology of leadership. Harvard Business Review, 86(9), 74-81.
Boyatzis, R. E., & Saatcioglu, A. (2008). A twenty-year view of trying to develop emotional, social and cognitive intelligence competencies in graduate management education. Journal of Management Development, 27(1), 92-108.
Boyatzis, R.E., Smith, M. and Tresser, N. (under review). Sustaining leadership effectiveness through coaching and compassion: It's not what you think.
Guillén, L., Saris, W.E., & Boyatzis, R.E. (2007). Assessing the relationship between EI and personality. Organization and Performance. 14, 17-26.
Akrivou, K., Boyatzis, R. E., & McLeod, P.L. (2006). The evolving group: Towards a prescriptive theory of intentional group development. Journal of Management Development. 25(7), 689-709.
Boyatzis, R.E. (2006). Intentional change theory from a complexity perspective. Journal of Management Development. 25(7), 607-623.
Boyatzis, R.E. (2006). Using tipping points of emotional intelligence and cognitive competencies to predict financial performance of leaders. Psicothema, 18, 124-131.
Boyatzis, R.E. & Akrivou, K. (2006). The ideal self as a driver of change. Journal of Management Development. 25(7), 624-642.
Boyatzis, R. & McKee, A. (2006). Inspiring Others Through Resonant Leadership. Business Strategy Review, 14-18.
Boyatzis, R. & McKee, A. (2006). Intentional change. Journal of Organizational Excellence, 25, 49-60.
Boyatzis, R.E., Smith, M. & Blaize, N. (2006). Developing sustainable leaders through coaching and compassion, Academy of Management Journal on Learning and Education, 5(1), 8-24.
Boyatzis, R.E., Stubbs, E.C. and Taylor, S.N. (2002). Learning cognitive and emotional intelligence competencies through graduate management education. Academy of Management Journal on Learning and Education. 1(2). 150-162.
Boyatzis, R., McKee, A., and Goleman, D. (2002). Reawakening your passion for Work. Harvard Business Review. 80(4). 86-94.
Goleman, D., Boyatzis, R. , and McKee, A. (2002). The emotional reality of teams. Journal of Organizational Excellence, 21(2), 55-65.
Boyatzis,R.E., Murphy, A., and Wheeler, J. (2000). Philosophy as the missing link between values and behavior. Psychological Reports, 86, pp. 47-64.
Boyatzis, R.E., Leonard, D., Rhee, K. & Wheeler, J. (1996). Competencies can be developed but not in the way we thought. Capability, 2(2), pp. 25-41.
Ballou, R., Bowers, D., Boyatzis, R.E., and , D.A. (1999). Fellowship in lifelong learning: An executive development program for advanced professionals. Journal of Management Education. 23(4), 338-354.
McClelland, D.C. & Boyatzis, R.E. (1982). Leadership motive pattern and long term success in management. Journal of Applied Psychology, 67(9), 737-743.
Selected Book Chapters
Boyatzis, R.E. (in press). Leadership development from a complexity perspective. In Alexander Antoniou, George Chrousos, Cary Cooper, Michael Eysenck, & Charles Spielberger (Eds.). Handbook of Occupational Health Psychology and Medicine. Routledge Press.
Boyatzis. R.E. (in press). Emotional and social intelligence competencies. In Neal Ashkanasy, & Cary Cooper (Eds.). (in press). Research Companion to Emotion in Organizations. London: Edward Elgar.
Boyatzis, R.E., Fambrough, M., Leonard, D. & Rhee, K. (in press). Emotional and Social Intelligence Competencies of Effective Project Managers. In David Clelland, & Bopaya Bidanda (Eds.), Project Management Circa 2025.
Boaytzis, R.E. (in press). Developing emotional, social and cognitive intelligence competencies in managers and leaders. In Marcia Hughes, James Terrell, & Richard Thompson (Eds.), The Handbook of Developing Emotional
Smith, M., Van Oosten, E., & Boaytzis, R. E. (in press). Coaching for sustained desired change. In Pasmore, W. & Woodman, R. (Eds.), Research in Organization Development and Change (Volume 17).
Boyatzis, R.E. (in press). Creating sustainable, desired change in teams through application of intentional change and complexity theories. In Peter Doherty, Mari Kira, & Rami Shami (Eds.), Creating Sustainable Work
Boyatzis. R.E. (in press). Emotional and social intelligence competencies. In Neal Ashkanasy and Cary Cooper (eds.). Research Companion to Emotion in Organizations, London: Edward Elgar.
Batista-Foguet, J.M., Boyatzis, R.E., Guillen, L. and Serlavos, R. (2008). Assessing emotional intelligence competencies in two global contexts. In Robert Emmerling, Vinod Shanwal, & Manas Mandal (eds.). Emotional Intelligence: Theoretical and Cultural Perspectives. San Francisco: Nova Science Publishers.
Boyatzis, R.E. (2007). Mentoring for intentional behavior change. In Belle Rose Ragins and Kathy E. Kram (eds.) The Handbook of Mentoring. Erlbaum Publishers.
Boyatzis, R. E. (2007). A complexity perspective on intentional change in careers. In Hugh P. Gunz & Maury A. Peiperl (Eds.), Handbook of Career Studies. Thousand Oaks, CA: Sage Publications. pp. 518-527.
Boyatzis, R .E., Howard, A., Rapisarda, B., & Taylor, S. (2007). Coaching for sustainable change. In A. B. Shani, Nicolas Adler, Susan A. Mohrman, William A. Pasmore, & Bengst Stymne (Eds). Handbook of Collaborative Management Research. Thousand Oaks: Sage Publications. pp. 231-241.
Boyatzis, R.E. (2007). Developing emotional intelligence through coaching for occupational excellence. In Reuven Bar-On, Jacobus G. Maree, and Maurice Elias (eds.). Educating People to Be Emotionally Intelligent, Rondebosch, South Africa: Heinemann, pp. 165-180.
Boyatzis, R.E. (2007). Emotional intelligence competencies are wisdom in practice. In Eric Kessler and James Bailey (eds.). Handbook of Organizational Wisdom, Thousand Oaks, CA: Sage Publications, pp. 223-242.
Boyatzis, R.E. (2006). Developing emotional intelligence competencies. In Joseph Ciarrochi, & John Mayer (Eds.). Improving Emotional Intelligence: A Practitioners Guide. New York: Psychology Press/Taylor & Francis, pp. 28-52.
Boyatzis, R.E., Bilimoria, D., Godwin, L., Hopkins, M. and Lingham, T. (2006). Effective leadership in extreme crisis. In Raz Gross, Yuval Neria, Randall Marshall and Ezra Susser (eds). 9/11: Public Health in the Wake of Terrorist Attacks. NY: Cambridge University Press. 197-214.
Boyatzis, R.E. (2006). Leadership competencies. In Ronald Burke and Cary Cooper (eds.), Inspiring Leaders, London: Routledge Press (Taylor & Francis Group). pp. 119-148.
Boyatzis, R.E. (2005). Core competencies in coaching others to overcome dysfunctional behavior. In Vanessa Druskat, Gerald Mount, & Fabio Sala, (eds.). Emotional Intelligence and Work Performance. Erlbaum. 81-95.
Boyatzis, R.E. (2005). Developing leadership through emotional intelligence. In Alexander-Stamatios Antoniou and Cary Cooper (eds.), Research Companion to Organizational Health Psychology. Cheltenham, UK: Edward Elgar, pg. 656-669.
Boyatzis, R.E. (2004). Competencies. N. Nicholson, P. Audia & M. Pillutla (eds.), Blackwell’s Encyclopedic Dictionary of Management: Organizational Behavior 2nd Edition.
Boyatzis, R.E. (2004). Emotional intelligence. N. Nicholson, P. Audia & M. Pillutla (eds.), Blackwell’s Encyclopedic Dictionary of Management: Organizational Behavior 2nd Edition.
Boyatzis, R.E., Bilimoria, D., Godwin, L., Hopkins, M. and Lingham, T. (2004). Effective leadership in extreme crisis. In Raz Gross, Yuval Neria, Randall Marshall and Ezra Susser (eds). 9/11: Public Health in the Wake of Terrorist Attacks. NY: Cambridge University Press.
Boyatzis, R.E., and Sala, F. (2004). Assessing emotional intelligence competencies. In Glenn Geher (ed.), The Measurement of Emotional Intelligence, Hauppauge, NY: Novas Science Publishers.
Boyatzis, R.E., Frick, C. and Van Oosten, E. (2003). Developing Leaders Throughout an Entire Organization by Developing Emotional Intelligence Competencies. In Berger, L.A. and Berger, D.R. (eds.). The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing, and Positioning High-Potential Talent. NY: McGraw Hill.
Boyatzis, R.E. (2002). Unleashing the Power of Self-Directed Learning, In Ron Sims (ed.) (2002) Changing the Way We Manage Change: The Consultants Speak. NY: Quorum Books. 13-32.
Boyatzis,R.E., Goleman, D., and Rhee, K. (2000). Clustering competence in emotional intelligence: Insights from the Emotional Competence Inventory (ECI)s. In R. Bar-On and J.D.A. Parker (eds.), Handbook of emotional intelligence. San Francisco: Jossey-Bass, pp. 343-362.
Boyatzis, R.E., (2000). Developing emotional intelligence. In C. Cherniss, and D. Goleman (eds.),The Emotionally Intelligent Workplace. San Francisco: Jossey-Bass.
Boyatzis, R.E. (1999). Self-directed change and learning as a necessary meta-competency for success and effectiveness in the 21st century. In Sims, R. and Veres, J.G. (eds.). Keys to employee success in the coming decades. Westport, CN: Greenwood Publishing.
Boyatzis, R.E. (1996). Consequences and rejuvenation of competency-based human resource and organization development, In Woodman, R.W., and Pasmore, W.A.(eds.), Research in Organizational Change and Development, volume 9, pp. 101-122, Greenwich, CN: JAI Press.