The Genos Emotional Intelligence Inventory (Genos EI) is a 360-degree measure of emotionally intelligent workplace behaviour. It measures how often individuals display emotionally intelligent workplace behaviour according to a taxonomic seven-factor model of emotional intelligence identified by Dr Benjamin Palmer and Professor Con Stough from Swinburne University. The Genos Emotional Intelligence Inventory (Genos EI) is identical to, and often referred to, as the Swinburne University Emotional Intelligence Test (or SUEIT).

CREIO Statement Many tests that promise to measure emotional intelligence have appeared in recent years.  Some of these tests seem promising, but many have not been empirically evaluated.  As a service to our visitors, we have reviewed many of these tests and selected those for which there is a substantial body of research (at least five published journal articles or book chapters that provide empirical data based on the test).  However, inclusion of a test on this web site does not constitute an endorsement of that test by CREIO.

The inventory can be completed online, consists of 70 items and takes approximately 15 minutes to complete. The table below presents a definition of each emotional intelligence skill measured, and workplace outcomes that can be achieved from displaying each skill effectively at work.

Basic Information

Ages: 17 - 75
Administration: Multi - Rater or Self Assessment
Administration Time: 15 Minutes
Qualification Level: Certification Required
Additional Information:

The technical manual for the Genos Emotional Intelligence Inventory can be downloaded from http://www.genosinternational.com/knowledge-center/technical-manual

Updated references for research on the Genos Emotional Intelligence Inventory can be found at
http://www.genosinternational.com/knowledge-center/bibliography

Key Areas Measured

EI Skill	Definition	Workplace Outcomes
Emotional Self-Awareness	The skill of perceiving and understanding one’s own emotions.	The capacity to identify and understand the impact one’s own feelings is having on thoughts, decisions, behavior and performance at work Greater self-awareness
Emotional Expression	The skill of effectively expressing one’s own emotions.	Creating greater understanding amongst colleagues about yourself Creating trust and perceptions of genuineness amongst colleagues
Emotional Awareness of Others	The skill of perceiving and understanding others’ emotions.	Greater understanding of others, how to engage, respond, motivate and connect with them Interpersonal effectiveness
Emotional Reasoning	The skill of utilizing emotional information in decision-making.	Enhanced decision-making where more information is considered in the process Greater buy-in from others into decisions that are made
Emotional Self-Management	The skill of effectively managing one’s own emotions.	Improved job satisfaction and engagement Improved ability to cope with high work demands Greater interpersonal effectiveness Enhanced productivity and performance
Emotional Management of Others	The skill of influencing the moods and emotions of others.	The capacity to generate greater productivity and performance from others The capacity to generate a positive and satisfying work environment for others The capacity to effectively deal with workplace conflict
Emotional Self-Control	The skill of effectively controlling strong emotions experienced.	Emotional well-being The capacity to think clearly in stressful situations The capacity to deal effectively with situations that cause strong emotions

 

References

Bailie, K., & Ekermans, G. (2006). An exploration of the utility of a self-report emotional intelligence measure. E-Journal of Applied Psychology, 2, 3-11.

Downey, L. A., Johnston, P. J., Hansen, K., Schembri, R., Stough, C., Tuckwell, V., & Schweitzer, I. (2008). The relationship between emotional intelligence and depression in a clinical sample. European Journal of Psychiatry, 22(2), 93-98.

Downey, L.A., Papageorgiou, V., & Stough, C. (2006). Examining the relationship between leadership, emotional intelligence and intuition in senior female managers. Leadership and Organisation Development, 27, 250-264.

Downey, L. A., Godfrey, J-L, Hansen, K., Stough, C. (2006). The impact of social desirability and expectation of feedback on emotional intelligence in the workplace. E-Journal of Applied Psychology, 2, 12-18.

Furnell, B. A. (2008). Exploring the relationship between burnout, emotional labour, and emotional intelligence: A study on call centre representatives. Unpublished doctoral dissertation, University of Stellenbosch, South Africa.

Gardner, L. (2002). Examining the relationship between leadership and emotional intelligence in senior level managers. Leadership and Organization Development, 23, 68-78.

Gardner, L. (2005). Emotional intelligence and occupational stress. Unpublished doctoral dissertation, Swinburne University of Technology, Melbourne, Australia.

Gignac, G. E. (2005). Determining the dimensionality of a self-report emotional intelligence inventory (SUEIT) and testing its unique factorial validity. Unpublished doctoral dissertation, Swinburne University of Technology, Melbourne, Australia.

Gignac, G. E. (2008). Genos Emotional Intelligence Inventory: Technical Manual. Sydney, NSW. Genos Press.

Harmer, R. & Lutton, C. (2007). Enhancing team performance through emotional intelligence coaching. Organisations & People, 14, 41-48.

Ilarda, E., Finlay, B.M. (2006). Emotional intelligence and propensity to be a team player. E-Journal of Applied Psychology, 2, 19-29.

Jennings, S. & Palmer, B.R. (2007). Enhancing sales performance through emotional intelligence development. Organisations and People, 14, 55-61.

King, M., & Gardner, D. (2006). Emotional intelligence and occupational stress among professional staff in New Zealand. International Journal of Organisational Analysis, 14(3), 186-203.

Palmer, B. R. (2007). Models and measures of emotional intelligence. Organisations & People, 14, 3-10.

Palmer, B. R. & Jennings, S. (2007). Enhancing sales performance through emotional intelligence development. Organisations & People, 14, 55-61.

Palmer, B.R., & Stough, C. (2000). The Swinburne University Emotional Intelligence Test: Technical Manual, Published by Swinburne University of Technology.

Palmer, B.R., & Stough, C. (2001). The measurement of emotional intelligence. Australian Journal of Psychology, 53, 85.

Palmer, B. and Stough, C. (2001). Workplace SUEIT: Swinburne University Emotional Intelligence Test – Technical Manual, Organisational Psychology Research Unit, Swinburne University, Hawthorn.

Palmer, B.R., Gardner, L., & Stough, C. (2003). The relationship between emotional intelligence, personality and leadership. Australian Journal of Psychology, 55, p140- 145.

Palmer, B.R., Gardner, L., & Stough, C. (2003). Measuring emotional intelligence in the workplace. Emotional Intelligence in Organisations, Published by ICCM ISBN: 0-86396828-7

Palmer, B.R., Gignac, G., Ekermans, G., & Stough, C. (2008). A comprehensive framework for emotional intelligence. In R. J. Emmerling, V. K. Shanwal, M. K. Mandal, (Eds). Emotional Intelligence: Theoretical & Cultural Perspectives (pp. 17 – 38). New York: Nova Science Publishers.

Palmer, B. R., Stough, C., Hamer, R., & Gignac, G. E. (in press). Genos Emotional Intelligence Inventory. In C. Stough, D. Saklofske, &, J. Parker (Ed.), Advances in the measurement of emotional intelligence. New York: Springer.

Rajendran, D., Downey, L. A., & Stough, C. (2007). Assessing emotional intelligence in the workplace: A preliminary reliability study. E-Journal of Applied Psychology, 3, 55-60.

Rosete, D. (2007). Does emotional intelligence play an important role in leadership effectiveness? Unpublished doctoral dissertation, University of Wollongong, Wollongong, Australia.

Semadar, A., Robbins, G., & Ferris, G. R (2006). Comparing the validity of multiple social effectiveness constructs in the prediction of managerial job performance. Journal of Organizational Behaviour, 27, 443-461.

Squire, R. (2007). An investigation of the interaction between manager EI and employee EI on job satisfaction and performance in a high emotional labour occupation. Unpublished master’s dissertation, University of Northumbria, Newcastle, UK.

Stough, C., Palmer, B.R., Walls, M., & Burgess, Z. (2001). Emotional intelligence and effective leadership. Australian Journal of Psychology, 53, 85.