Steven Wolff, Ph.D.
Steven Wolff Affiliation: HayGroup
Email: Steven_Wolff@haygroup.com

Biography




Steven B. Wolff is a research consultant at HayGroup where he conducts research and analysis related to various aspects of leadership and organizational effectiveness including emotional intelligence, organizational climate, and leadership.  He has over ten years experience teaching organizational behavior, leadership, managing teams, and human resource courses and over 15 years of experience in the high-tech industry as an engineer and manager. Steven, along with his colleague Vanessa Druskat, has developed a theory of group emotional intelligence that extends the theory of individual emotional intelligence to the group level.  His research has demonstrated the important role that group emotional intelligence plays in the effectiveness of high-performing teams.  In addition to his work on group emotional intelligence he has conducted research in the areas of team effectiveness; managing performance in self-managed teams; team leadership; peer feedback; organizational learning; and partnerships between business and public schools.

Steven holds degrees in electrical engineering from Stevens Institute of Technology and Northeastern University, an MBA from Babson College, and a DBA in organizational behavior from Boston University. 

Books

Wolff, S. B. and Wohlberg, J. (2001). OB in Action: Cases and Exercises (6th edition). Boston: Houghton-Mifflin.

Wohlberg, J., Gilmore, G. and Wolff, S. B. (1998). OB in Action: Cases and Exercises (5th edition). Boston: Houghton-Mifflin.

Wolff, S. B. and McDonald, B. (1995). Challenges in Management: Tool Kit Watertown, MA: MOR Associates.

Articles

Koman, E. S., Wolff, S. B., (forthcoming Feb. 2008). Emotional Intelligence Competencies in the Team and Team Leader: a Multi-level Examination of the Impact of Emotional Intelligence on Team Performance. Journal of Management Development.

Wolff, S. B., Pescosolido, A. T., & Druskat, V. U. (2002). Emotional intelligence as the basis of leadership emergence in self-managing teams. Leadership Quarterly, 13, 505-522.

Druskat, V. U. & Wolff, S. B. (2001). Building the emotional intelligence of groups.  Harvard Business Review,79(3), 81-90.

Druskat, V. U., & Wolff, S. B. (1999). Developmental peer appraisals in self-managing work groups. The Journal of Applied Psychology, 84(1), 58-74.

Druskat, V. U., & Wolff, S. B. (1999). The link between emotions and team effectiveness: How teams engage members and build effective task processes. In S. J. Havlovic (Ed.) Academy of Management Best Papers Proceedings.


Book Chapters

Druskat, V. U., & Wolff, S. B. (in press). Group-level emotional intelligence.  In N.M. Ashkanasy & C.L. Cooper (Eds.), Research companion to emotion in organizations: in press.  London: Edward Elgar.

Koman, E. S., Wolff, S. B., Howard, Anita (2008). The Cascading Impact of Culture:  Group Emotional Competence (GEC) as a Cultural Resource.  In Robert Emmerling, Vinod Shanwal, and Manas Mandal (eds.) Emotional Intelligence: Theoretical and Cultural Perspectives. San Francisco: Nova Science Publishers.

Druskat, V. U. & Wolff, S. B. (2006). The effect of confronting members who break norms on team effectiveness.  In L. Thompson, and K. Behfar (Eds.) Conflict in organizational teams. Evanston, IL: Northwestern University Press.

Wolff, S. B., Druskat, V. U., Koman, E. S. & Messer, T. E., (2006).  The link between group emotional comeptence and group effectiveness.  In V. U. Druskat, F. Sala, and G. Mount (Eds.), Linking emotional intelligence and performance at work:  Current research evidence with individuals and groups.  Mahway, NJ:  LEA.

Druskat, V. U., & Wolff, S. B. (2001). Group emotional competence and its influence on group effectiveness.  In Cary Cherniss and Daniel Goleman (Eds.), The emotionally intelligent workplace (pp. 132-155). San Francisco: Jossey-Bass.