- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Steven B. Wolff, Ph.D.
Affiliation: GEI Partners, Principal
Dr. Steven B. Wolff is a principal at GEI Partners, a consulting firm that brings together leading academics and practitioners to help organizations improve their bottom line through breakthrough innovation and agility by creating engaged leaders and world-class collaboration throughout the organization. Prior to GEI Partners Steve worked at HayGroup where he conducted research and analysis related to various aspects of leadership and organizational effectiveness including emotional intelligence, organizational climate, and leadership.
Wolff, S. B. and Wohlberg, J. (2001). OB in Action: Cases and Exercises (6th edition). Boston: Houghton-Mifflin.
Wohlberg, J., Gilmore, G. and Wolff, S. B. (1998). OB in Action: Cases and Exercises (5th edition). Boston: Houghton-Mifflin.
Wolff, S. B. and McDonald, B. (1995). Challenges in Management: Tool Kit Watertown, MA: MOR Associates.
Druskat, V. U. & Wolff, S. B. (2001). Building the emotional intelligence of groups. Harvard Business Review,79(3), 81-90.
Wolff, S. B., Wageman, R., & Fontaine, M., (2009). The coming leadership crisis: An exploration of competencies that will be in short supply. International Journal of Human Resource Development and Management, 9(2/3), 250-274.
Koman, E. S., Wolff, S. B., (2008). Emotional intelligence competencies in the team and team leader: A multi-level examination of the impact of emotional intelligence on team performance. Journal of Management Development, 27(1), 55-75.
Wolff, S. B., Pescosolido, A. T., & Druskat, V. U. (2002). Emotional intelligence as the basis of leadership emergence in self-managing teams. Leadership Quarterly, 13, 505-522.
Druskat, V. U., & Wolff, S. B. (1999). Developmental peer appraisals in self-managing work groups. The Journal of Applied Psychology, 84(1), 58-74.
Druskat, V. U., & Wolff, S. B. (1999). The link between emotions and team effectiveness: How teams engage members and build effective task processes. In S. J. Havlovic (Ed.) Academy of Management Best Papers Proceedings.
Wolff, S. B., & Leader, G. C. (1993). Business and the Public Schools: The Potential for a Partnership Based on Total Quality Management. Paper prepared for Human Resources Policy Institute, Boston University.
Druskat, V. U., & Wolff, S. B. (2008). Group-level emotional intelligence. In N.M. Ashkanasy & C.L. Cooper (Eds.), Research companion to emotion in organizations (pp. 441-454). London: Edward Elgar.
Koman, E. S., Wolff, S. B., Howard, A. (2008). The Cascading Impact of Culture: Group Emotional Competence (GEC) as a Cultural Resource. In Robert Emmerling, Vinod Shanwal, and Manas Mandal (eds.) Emotional Intelligence: Theoretical and Cultural Perspectives. San Francisco: Nova Science Publishers.
Druskat, V. U. & Wolff, S. B. (2006). The effect of confronting members who break norms on team effectiveness. In L. Thompson, and K. Behfar (Eds.) Conflict in organizational teams. Evanston, IL: Northwestern University Press.
Wolff, S. B., Druskat, V. U., Koman, E. S. & Messer, T. E., (2006). The link between group emotional comeptence and group effectiveness. In V. U. Druskat, F. Sala, and G. Mount (Eds.), Linking emotional intelligence and performance at work: Current research evidence with individuals and groups. Mahway, NJ: LEA.
Druskat, V. U., & Wolff, S. B. (2001). Group emotional competence and its influence on group effectiveness. In Cary Cherniss and Daniel Goleman (Eds.), The emotionally intelligent workplace (pp. 132-155). San Francisco: Jossey-Bass.