Emotional Intelligence in Health Care Settings

Emotional Intelligence in Health Care Settings
UPDATED 2015

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Flowers, L. K., Thomas-Squance, R., Brainin-Rodriguez, J. E., & Yancey, A. K. (2014). Interprofessional social and emotional intelligence skills training: Study findings and key lessons. Journal of Interprofessional Care, 28(2), 157-159. doi: http://dx.doi.org/10.3109/13561820.2013.847407

Gerits, L., Derksen, J. J., Verbruggen, A. B., & Katzko, M. (2005). Emotional intelligence profiles of nurses caring for people with severe behaviour problems. Personality and Individual Differences, 38(1), 33-43. doi: http://dx.doi.org/10.1016/j.paid.2004.03.019

Grewal, D., & Davidson, H. A. (2008). Emotional intelligence and graduate medical education. JAMA: Journal of the American Medical Association, 300(10), 1200-1202.

Hen, M., & Goroshit, M. (2011). Emotional competencies in the education of mental health professionals. Social Work Education, 30(7), 811-829. doi: http://dx.doi.org/10.1080/02615479.2010.515680

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Humphrey-Murto, S., Leddy, J. J., Wood, T. J., Puddester, D., & Moineau, G. (2014). Does emotional intelligence at medical school admission predict future academic performance? Academic Medicine, 89(4), 638-643. doi: http://dx.doi.org/10.1097/ACM.0000000000000165

Karimi, L., Leggat, S. G., Donohue, L., Farrell, G., & Couper, G. E. (2014). Emotional rescue: The role of emotional intelligence and emotional labour on well-being and job-stress among community nurses. Journal of Advanced Nursing, 70(1), 176-186. doi: http://dx.doi.org/10.1111/jan.12185

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Landa, J. M. A., Lopez-Zafra, E., Martos, M., & del Carmen Aguilar-Luzon, M. (2008). The relationship between emotional intelligence, occupational stress and health in nurses: A questionnaire survey. International Journal of Nursing Studies, 45(6), 888-901.

Larin, H. M., Benson, G., Martin, L., Wessel, J., Williams, R., & Ploeg, J. (2011). Examining change in emotional-social intelligence, caring, and leadership in health professions students. Journal of Allied Health, 40(2), 96-102.

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News and Events

Check out our new EVENTS section to find out about the latest conferences and training opportunities involving members of the EI Consortium.

NEW Doctoral Program in Organizational Psychology

Rutgers University - Graduate School of Applied and Professional Psychology (GSAPP) is now offering a doctoral program in Organizational Psychology and is accepting applications for students. The Consortium for Research on Emotional Intelligence in Organizations is headquartered within Rutgers, providing students the opportunity to conduct research and collaborate with leading experts in the field of emotional intelligence. Click here for additional information.

NEW Research Fellowship

think2perform Research Institute’s Research Fellowship program invites proposals from doctoral candidates, post-docs and junior faculty pursuing self-defined research focused on moral intelligence, purpose, and/or emotional intelligence. Click here for more information.

Listen to Consortium member Chuck Wolfe interview some of the thought leaders in emotional intelligence.

Harvard Alumni Panel - Why is interest in Emotional Intelligence Soaring?

Consortium member Chuck Wolfe hosts a panel of world class leaders in the field of emotional intelligence (EI) to talk about why interest in EI is soaring. Panel members include EI Consortium members Dr. Richard Boyatzis, Dr. Cary Cherniss and Dr. Helen Riess. Click here to view the panel discussion.

Interview with Dr. Cary Cherniss and Dr. Cornelia Roche

Host, Chuck Wolfe interviews Drs. Cary Cherniss and Cornelia Roche about their new book Leading with Feeling: Nine Strategies of Emotionally Intelligent Leadership. The authors share powerful stories of cases involving outstanding leaders using strategies that can be learned that demonstrate effective use of emotional intelligence. Click here to see the interview.

Interview with Dr. Rick Aberman

See Chuck Wolfe interview Consortium member and sports psychologist Dr. Rick Aberman on peak performance and dealing with the pandemic. The interview is filled with insights, humorous anecdotes, and strategies for achieving peak performance in athletics and in life. Click here to see the interview.

Interview with Dr. David Caruso

Chuck Wolfe interviews Consortium member David Caruso talking about their work together, the ability model of emotional intelligence, and insights into how to use emotional intelligence to address staying emotionally and mentally healthy during times of crisis and uncertainty. Click here to listen to the interview.

Interview with Dr. Richard Boyazis

How can you help someone to change? Richard Boyatzis is an expert in multiple areas including emotional intelligence. Richard and his coauthors, Melvin Smith, and Ellen Van Oosten, have discovered that helping people connect to their positive vision of themselves or an inspiring dream or goal they've long held is key to creating changes that last. In their book Helping People Change the authors share real stories and research that shows choosing a compassionate over a compliance coaching approach is a far more engaging and successful way to Helping People Change. Click here to listen to the interview.

Interview with Dr. Marc Brackett

Marc Brackett, Director of the Yale Center for Emotional Intelligence, has written a wonderful book about feelings. I worked with Marc when he was first crafting his world class social and emotional learning program, RULER. Our interview highlights how Marc has achieved his own and his Uncle's vision for encouraging each of us to understand and manage our feelings. My conversation with Marc is inspiring, humorous, and engaging at times. Click here to listen to the interview.

Interview with Dr. Helen Riess

Helen Riess is a world class expert on empathy. She is an associate clinical professor of psychiatry at Harvard Medical School and director of the Empathy and Relational Science Program at Mass General Hospital. Helen discusses her new book and shares insights, learnings and techniques such as the powerful seven-step process for understanding and increasing empathy. She relates information and cases whereby she uses empathy to make a meaningful difference in areas such as parenting and leading. Click here to listen to the interview.

Interview with Dr. Maurice Elias

The show is about the Joys and Oys of Parenting, a book written by a respected colleague, Dr. Maurice Elias, an expert in parenting and emotional and social intelligence. Dr. Elias wrote a book tying Judaism and emotional intelligence together to help parents with the challenging, compelling task of raising emotionally healthy children. And while there are fascinating links to Judaism the book is really for everybody. Click here to listen to the interview.

Interview with Geetu Bharwaney

Challenges abound and life is stressful for many. So how do we cope? Chuck Wolfe interviews Geetu Bharwaney about her book, Emotional Resilience. Geetu offers research, insights, and most importantly practical tips for helping people bounce back from adversity. Click here to listen to the interview.

Interview with Dr. Daniel Goleman

Listen to an interview by with Dr. Goleman on his new book Focus: The Hidden Driver of Excellence. In the book Dan helps readers to understand the importance and power of the ability to focus one's attention, will power, and cognitive control in creating life success. Click here to listen to the interview.

Interview with Dr. John Mayer

How Personal Intelligence Shapes Our Lives: A Conversation with John D. Mayer. From picking a life partner, to choosing a career, Jack explains how personal intelligence has a major impact on our ability to make successful decisions. Click here to listen to the interview.

Interview with Dr. Cary Cherniss

Click HERE to listen to an interview with Dr. Cary Cherniss co-chair of the EI Consortium. Dr. Cherniss discusses the issue of emotional intelligence and workplace burnout.

Interview with Dr. Marc Brackett

Click HERE to listen to an interview with Dr. Marc Brackett, the newly appointed leader of the Center of Emotional Intelligence which will begin operation at Yale University in April, 2013. In this interview Dr. Brackett shares his vision for the new center.