Emotional Intelligence and Stress

Emotional Intelligence and Stress
UPDATE APRIL 2015

Arora, S., Russ, S., Petrides, K., Sirimanna, P., Aggarwal, R., Darzi, A., & Sevdalis, N. (2011). Emotional intelligence and stress in medical students performing surgical tasks. Academic Medicine, 86(10), 1311-1317. doi: http://dx.doi.org/10.1097/ACM.0b013e31822bd7aa

Austin, E. J., Saklofske, D. H., & Egan, V. (2005). Personality, well-being and health correlates of trait emotional intelligence. Personality and Individual Differences, 38(3), 547-558. doi: http://dx.doi.org/10.1016/j.paid.2004.05.009

Bar-On, R., Brown, J., Kirkcaldy, B. D., & Thome, E. (2000). Emotional expression and implications for occupational stress; An application of the Emotional Quotient Inventory (EQ-i). Personality and Individual Differences, 28(6), 1107-1118. doi: http://dx.doi.org/10.1016/S0191-8869%2899%2900160-9

BhuIiar, N., Schutte, N. S., & Malouff, J. M. (2012). Trait emotional intelligence as a moderator of the relationship between psychological distress and satisfaction with life. Individual Differences Research, 10(1), 19-26.

Cheung, F. Y.-l., & Tang, C. S.-k. (2012). The effect of emotional dissonance and emotional intelligence on work-family interference. Canadian Journal of Behavioural Science/Revue canadienne des sciences du comportement, 44(1), 50-58. doi: http://dx.doi.org/10.1037/a0025798

Day, A. L., Therrien, D. L., & Carroll, S. A. (2005). Predicting psychological health: Assessing the incremental validity of emotional intelligence beyond personality, type a behaviour, and daily hassles. European Journal of Personality, 19(6), 519-536. doi: http://dx.doi.org/10.1002/per.552

De Lange, A. C. M., De, J., & D'Aubeterre Lopez, M. E. (2014). Effect of emotional intelligence and immersion in work on stressors and psychological wellbeing: Path analysis in professors. Revista Colombiana de Psicologia, 23(1), 207-228.

Giardini, A., & Frese, M. (2006). Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource. Journal of Occupational Health Psychology, 11(1), 63-75. doi: http://dx.doi.org/10.1037/1076-8998.11.1.63

Gohm, C. L., Corser, G. C., & Dalsky, D. J. (2005). Emotional intelligence under stress: Useful, unnecessary, or irrelevant? Personality and Individual Differences, 39(6), 1017-1028. doi: http://dx.doi.org/10.1016/j.paid.2005.03.018

Gooty, J., Gavin, M. B., Ashkanasy, N. M., & Thomas, J. S. (2014). The wisdom of letting go and performance: The moderating role of emotional intelligence and discrete emotions. Journal of Occupational and Organizational Psychology, 87(2), 392-413. doi: http://dx.doi.org/10.1111/joop.12053

Houghton, J. D., Wu, J., Godwin, J. L., Neck, C. P., & Manz, C. C. (2012). Effective stress management: A model of emotional intelligence, self-leadership, and student stress coping. Journal of Management Education, 36(2), 220-238. doi: http://dx.doi.org/10.1177/1052562911430205

Huang, X., Chan, S. C., Lam, W., & Nan, X. (2010). The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in china. The International Journal of Human Resource Management, 21(7), 1124-1144. doi: http://dx.doi.org/10.1080/09585191003783553

Johnson, H.-A. M., & Spector, P. E. (2007). Service with a smile: Do emotional intelligence, gender, and autonomy moderate the emotional labor process? Journal of Occupational Health Psychology, 12(4), 319-333. doi: http://dx.doi.org/10.1037/1076-8998.12.4.319

Karim, J., & Shah, S. H. (2013). Ability emotional intelligence predicts quality of life beyond personality, affectivity, and cognitive intelligence. Applied Research in Quality of Life Oct(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1007/s11482-013-9267-1

Karimi, L., Leggat, S. G., Donohue, L., Farrell, G., & Couper, G. E. (2014). Emotional rescue: The role of emotional intelligence and emotional labour on well-being and job-stress among community nurses. Journal of Advanced Nursing, 70(1), 176-186. doi: http://dx.doi.org/10.1111/jan.12185

Kim, H. J., & Agrusa, J. (2011). Hospitality service employees' coping styles: The role of emotional intelligence, two basic personality traits, and socio-demographic factors. International Journal of Hospitality Management, 30(3), 588-598.

Kotsou, I., Nelis, D., Gregoire, J., & Mikolajczak, M. (2011). Emotional plasticity: Conditions and effects of improving emotional competence in adulthood. Journal of Applied Psychology, 96(4), 827-839. doi: http://dx.doi.org/10.1037/a0023047

Koydemir, S., Simsek, O. F., Schutz, A., & Tipandjan, A. (2013). Differences in how trait emotional intelligence predicts life satisfaction: The role of affect balance versus social support in India and Germany. Journal of Happiness Studies, 14(1), 51-66. doi: http://dx.doi.org/10.1007/s10902-011-9315-1

Laborde, S., Lautenbach, F., Allen, M. S., Herbert, C., & Achtzehn, S. (2013). The role of trait emotional intelligence in emotion regulation and performance under pressure. Personality and Individual Differences Oct(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1016/j.paid.2013.09.013

Landa, J. M., Martos, M. P., & Lopez-Zafra, E. (2010). Emotional intelligence and personality traits as predictors of psychological well-being in Spanish undergraduates. Social Behavior and Personality, 38(6), 783-794. doi: http://dx.doi.org/10.2224/sbp.2010.38.6.783

Landa, J. M. A., Lopez-Zafra, E., Martos, M., & del Carmen Aguilar-Luzon, M. (2008). The relationship between emotional intelligence, occupational stress and health in nurses: A questionnaire survey. International Journal of Nursing Studies, 45(6), 888-901.

Littlejohn, P. (2012). The missing link: Using emotional intelligence to reduce workplace stress and workplace violence in our nursing and other health care professions. Journal of Professional Nursing, 28(6), 360-368. doi: http://dx.doi.org/10.1016/j.profnurs.2012.04.006

Liu, Y., Prati, L., Perrewe, P. L., & Ferris, G. R. (2008). The relationship between emotional resources and emotional labor: An exploratory study. Journal of Applied Social Psychology, 38(10), 2410-2439.

Liu, Y., Wang, Z., & Lu, W. (2013). Resilience and affect balance as mediators between trait emotional intelligence and life satisfaction. Personality and Individual Differences, 54(7), 850-855. doi: http://dx.doi.org/10.1016/j.paid.2012.12.010

Martins, A., Ramalho, N., & Morin, E. (2010). A comprehensive meta-analysis of the relationship between emotional intelligence and health. Personality and Individual Differences, 49(6), 554-564. doi: http://dx.doi.org/10.1016/j.paid.2010.05.029

Matthews, G., Emo, A. K., Funke, G., Zeidner, M., Roberts, R. D., Costa, P. T., Jr., & Schulze, R. (2006). Emotional intelligence, personality, and task-induced stress. Journal of Experimental Psychology: Applied, 12(2), 96-107. doi: http://dx.doi.org/10.1037/1076-898X.12.2.96

Mikolajczak, M., Menil, C., & Luminet, O. (2007). Explaining the protective effect of trait emotional intelligence regarding occupational stress: Exploration of emotional labour processes. Journal of Research in Personality, 41(5), 1107-1117. doi: http://dx.doi.org/10.1016/j.jrp.2007.01.003

Mikolajczak, M., Roy, E., Luminet, O., Fillee, C., & de Timary, P. (2007). The moderating impact of emotional intelligence on free cortisol responses to stress. Psychoneuroendocrinology, 32(8-10), 1000-1012. doi: http://dx.doi.org/10.1016/j.psyneuen.2007.07.009

Mikolajczak, M., Roy, E., Verstrynge, V., & Luminet, O. (2009). An exploration of the moderating effect of trait emotional intelligence on memory and attention in neutral and stressful conditions. British Journal of Psychology, 100(4), 699-715. doi: http://dx.doi.org/10.1348/000712608x395522

Montasem, A., Brown, S. L., & Harris, R. (2013). Do core self-evaluations and trait emotional intelligence predict subjective well-being in dental students? Journal of Applied Social Psychology, 43(5), 1097-1103. doi: http://dx.doi.org/10.1111/jasp.12074

Montes-Berges, B., & Augusto-Landa, J.-M. (2014). Emotional intelligence and affective intensity as life satisfaction and psychological well-being predictors on nursing professionals. Journal of Professional Nursing, 30(1), 80-88. doi: http://dx.doi.org/10.1016/j.profnurs.2012.12.012

Moon, T. W., & Hur, W.-M. (2011). Emotional intelligence, emotional exhaustion, and job performance. Social Behavior and Personality, 39(8), 1087-1096. doi: http://dx.doi.org/10.2224/sbp.2011.39.8.1087

Morrison, T. (2007). Emotional intelligence, emotion and social work: Context, characteristics, complications and contribution. British Journal of Social Work, 37(2), 245-263. doi: http://dx.doi.org/10.1093/bjsw/bcl016

Nel, J. A., Jonker, C. S., & Rabie, T. (2013). Emotional intelligence and wellness among employees working in the nursing environment. Journal of Psychology in Africa, 23(2), 195-204.

Nelis, D., Kotsou, I., Quoidbach, J., Hansenne, M., Weytens, F., Dupuis, P., & Mikolajczak, M. (2011). Increasing emotional competence improves psychological and physical well-being, social relationships, and employability. Emotion, 11(2), 354-366. doi: http://dx.doi.org/10.1037/a0021554

Nikolaou, I., & Tsaousis, I. (2002). Emotional intelligence in the workplace: Exploring its effects on occupational stress and organizational commitment. The International Journal of Organizational Analysis, 10(4), 327-342. doi: http://dx.doi.org/10.1108/eb028956

Nizielski, S., Hallum, S., Schutz, A., & Lopes, P. N. (2013). A note on emotion appraisal and burnout: The mediating role of antecedent-focused coping strategies. Journal of Occupational Health Psychology, 18(3), 363-369. doi: http://dx.doi.org/10.1037/a0033043

Petrides, K., & Furnham, A. (2006). The Role of Trait Emotional Intelligence in a Gender-Specific Model of Organizational Variables. Journal of Applied Social Psychology, 36(2), 552-569.

Pishghadam, R., & Sahebjam, S. (2012). Personality and emotional intelligence in teacher burnout. The Spanish Journal of Psychology, 15(1), 227-236. doi: http://dx.doi.org/10.5209/rev_SJOP.2012.v15.n1.37314

Ruiz-Aranda, D., Extremera, N., & Pineda-Galan, C. (2014). Emotional intelligence, life satisfaction and subjective happiness in female student health professionals: The mediating effect of perceived stress. Journal of Psychiatric and Mental Health Nursing, 21(2), 106-113. doi: http://dx.doi.org/10.1111/jpm.12052

Saklofske, D. H., Austin, E. J., Mastoras, S. M., Beaton, L., & Osborne, S. E. (2012). Relationships of personality, affect, emotional intelligence and coping with student stress and academic success: Different patterns of association for stress and success. Learning and Individual Differences, 22(2), 251-257. doi: http://dx.doi.org/10.1016/j.lindif.2011.02.010

Schneider, T. R., Lyons, J. B., & Khazon, S. (2013). Emotional intelligence and resilience. Personality and Individual Differences Aug(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1016/j.paid.2013.07.460

Schutte, N. S., Malouff, J. M., Thorsteinsson, E. B., Bhullar, N., & Rooke, S. E. (2007). A meta-analytic investigation of the relationship between emotional intelligence and health. Personality and Individual Differences, 42(6), 921-933. doi: http://dx.doi.org/10.1016/j.paid.2006.09.003

Slaski, M., & Cartwright, S. (2002). Health, performance and emotional intelligence: An exploratory study of retail managers. Stress and Health: Journal of the International Society for the Investigation of Stress, 18(2), 63-68. doi: http://dx.doi.org/10.1002/smi.926

Slaski, M., & Cartwright, S. (2003). Emotional intelligence training and its implications for stress, health and performance. Stress and Health: Journal of the International Society for the Investigation of Stress, 19(4), 233-239. doi: http://dx.doi.org/10.1002/smi.979

Spence, G., Oades, L. G., & Caputi, P. (2004). Trait emotional intelligence and goal self-integration: important predictors of emotional well-being? Personality and Individual Differences, 37(3), 449-461. doi: http://dx.doi.org/10.1016/j.paid.2003.09.001

Tsaousis, I., & Nikolaou, I. (2005). Exploring the relationship of emotional intelligence with physical and psychological health functioning. Stress and Health: Journal of the International Society for the Investigation of Stress, 21(2), 77-86. doi: http://dx.doi.org/10.1002/smi.1042

Unal, Z. M. (2014). The contribution of emotional intelligence on the components of burnout: The case of health care sector professionals. Electronic Journal of Business Ethics and Organization Studies, 19(2), 27-34.

Wan, H. C., Downey, L. A., & Stough, C. (2014). Understanding non-work presenteeism: Relationships between emotional intelligence, boredom, procrastination and job stress. Personality and Individual Differences, 65, 86-90. doi: http://dx.doi.org/10.1016/j.paid.2014.01.018

Weng, H.-C., Hung, C.-M., Liu, Y.-T., Cheng, Y.-J., Yen, C.-Y., Chang, C.-C., & Huang, C.-K. (2011). Associations between emotional intelligence and doctor burnout, job satisfaction and patient satisfaction. Medical Education, 45(8), 835-842. doi: http://dx.doi.org/10.1111/j.1365-2923.2011.03985.x

Williams, S.-A., Wissing, M. P., Rothmann, S., & Temane, Q. (2009). Emotional intelligence, work, and psychological outcomes in a public service context. Journal of Psychology in Africa, 19(4), 531-540.

Wu, Y.-C. (2011). Job stress and job performance among employees in the Taiwanese finance sector: The role of emotional intelligence. Social Behavior and Personality, 39(1), 21-32. doi: http://dx.doi.org/10.2224/sbp.2011.39.1.21

Yuan, L., Tan, X., Huang, C., & Zou, F. (2014). Mediating effect of job satisfaction on the relationship between emotional intelligence and perceived general health. Social Behavior and Personality, 42(7), 1057-1067. doi: http://dx.doi.org/10.2224/sbp.2014.42.7.1057

Zeidner, M., Matthews, G., & Roberts, R. D. (2012). The emotional intelligence, health, and well-being nexus: What have we learned and what have we missed? Applied Psychology: Health and Well-Being, 4(1), 1-30.

News and Events

Check out our new EVENTS section to find out about the latest conferences and training opportunities involving members of the EI Consortium.

NEW Doctoral Program in Organizational Psychology

Rutgers University - Graduate School of Applied and Professional Psychology (GSAPP) is now offering a doctoral program in Organizational Psychology and is accepting applications for students. The Consortium for Research on Emotional Intelligence in Organizations is headquartered within Rutgers, providing students the opportunity to conduct research and collaborate with leading experts in the field of emotional intelligence. Click here for additional information.

NEW Research Fellowship

think2perform Research Institute’s Research Fellowship program invites proposals from doctoral candidates, post-docs and junior faculty pursuing self-defined research focused on moral intelligence, purpose, and/or emotional intelligence. Click here for more information.

Listen to Consortium member Chuck Wolfe interview some of the thought leaders in emotional intelligence.

Harvard Alumni Panel - Why is interest in Emotional Intelligence Soaring?

Consortium member Chuck Wolfe hosts a panel of world class leaders in the field of emotional intelligence (EI) to talk about why interest in EI is soaring. Panel members include EI Consortium members Dr. Richard Boyatzis, Dr. Cary Cherniss and Dr. Helen Riess. Click here to view the panel discussion.

Interview with Dr. Cary Cherniss and Dr. Cornelia Roche

Host, Chuck Wolfe interviews Drs. Cary Cherniss and Cornelia Roche about their new book Leading with Feeling: Nine Strategies of Emotionally Intelligent Leadership. The authors share powerful stories of cases involving outstanding leaders using strategies that can be learned that demonstrate effective use of emotional intelligence. Click here to see the interview.

Interview with Dr. Rick Aberman

See Chuck Wolfe interview Consortium member and sports psychologist Dr. Rick Aberman on peak performance and dealing with the pandemic. The interview is filled with insights, humorous anecdotes, and strategies for achieving peak performance in athletics and in life. Click here to see the interview.

Interview with Dr. David Caruso

Chuck Wolfe interviews Consortium member David Caruso talking about their work together, the ability model of emotional intelligence, and insights into how to use emotional intelligence to address staying emotionally and mentally healthy during times of crisis and uncertainty. Click here to listen to the interview.

Interview with Dr. Richard Boyazis

How can you help someone to change? Richard Boyatzis is an expert in multiple areas including emotional intelligence. Richard and his coauthors, Melvin Smith, and Ellen Van Oosten, have discovered that helping people connect to their positive vision of themselves or an inspiring dream or goal they've long held is key to creating changes that last. In their book Helping People Change the authors share real stories and research that shows choosing a compassionate over a compliance coaching approach is a far more engaging and successful way to Helping People Change. Click here to listen to the interview.

Interview with Dr. Marc Brackett

Marc Brackett, Director of the Yale Center for Emotional Intelligence, has written a wonderful book about feelings. I worked with Marc when he was first crafting his world class social and emotional learning program, RULER. Our interview highlights how Marc has achieved his own and his Uncle's vision for encouraging each of us to understand and manage our feelings. My conversation with Marc is inspiring, humorous, and engaging at times. Click here to listen to the interview.

Interview with Dr. Helen Riess

Helen Riess is a world class expert on empathy. She is an associate clinical professor of psychiatry at Harvard Medical School and director of the Empathy and Relational Science Program at Mass General Hospital. Helen discusses her new book and shares insights, learnings and techniques such as the powerful seven-step process for understanding and increasing empathy. She relates information and cases whereby she uses empathy to make a meaningful difference in areas such as parenting and leading. Click here to listen to the interview.

Interview with Dr. Maurice Elias

The show is about the Joys and Oys of Parenting, a book written by a respected colleague, Dr. Maurice Elias, an expert in parenting and emotional and social intelligence. Dr. Elias wrote a book tying Judaism and emotional intelligence together to help parents with the challenging, compelling task of raising emotionally healthy children. And while there are fascinating links to Judaism the book is really for everybody. Click here to listen to the interview.

Interview with Geetu Bharwaney

Challenges abound and life is stressful for many. So how do we cope? Chuck Wolfe interviews Geetu Bharwaney about her book, Emotional Resilience. Geetu offers research, insights, and most importantly practical tips for helping people bounce back from adversity. Click here to listen to the interview.

Interview with Dr. Daniel Goleman

Listen to an interview by with Dr. Goleman on his new book Focus: The Hidden Driver of Excellence. In the book Dan helps readers to understand the importance and power of the ability to focus one's attention, will power, and cognitive control in creating life success. Click here to listen to the interview.

Interview with Dr. John Mayer

How Personal Intelligence Shapes Our Lives: A Conversation with John D. Mayer. From picking a life partner, to choosing a career, Jack explains how personal intelligence has a major impact on our ability to make successful decisions. Click here to listen to the interview.

Interview with Dr. Cary Cherniss

Click HERE to listen to an interview with Dr. Cary Cherniss co-chair of the EI Consortium. Dr. Cherniss discusses the issue of emotional intelligence and workplace burnout.

Interview with Dr. Marc Brackett

Click HERE to listen to an interview with Dr. Marc Brackett, the newly appointed leader of the Center of Emotional Intelligence which will begin operation at Yale University in April, 2013. In this interview Dr. Brackett shares his vision for the new center.