Affiliation: Case Western Reserve University
Email: mls44@case.edu

Biography

Melvin L. Smith, Ph.D. is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Case Weatherhead School of Management. He is also Board President of The Edge Sports & Arts Academy and Board Member of the Will-Burt Company (Compensation Committee Chair). Additionally, Melvin serves on the Global Board of the International Coaching Federation (ICF) Thought Leadership Institute, as well as serving on the Scientific Advisory Board for BetterUp Coaching.

Dr. Smith received his Ph.D. in Organizational Behavior and Human Resource Management from the University of Pittsburgh’s Katz Graduate School of Business. He also holds a B.S. degree in General Management and Accounting from Purdue University and an MBA in Marketing from Clark-Atlanta University.

Dr. Smith’s research and teaching focus on leadership and emotional intelligence in the workplace, as well as the development and use of human and social capital in organizations through executive coaching. He is co-author (with Richard Boyatzis and Ellen Van Oosten) of the book, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth (Harvard Business Review Press). His work has also been published in a variety of academic and practitioner journals including Harvard Business Review, Organization Dynamics, Academy of Management Learning & Education, Journal of Management Development, and the Journal of Applied Behavioral Science.

In addition to his work with numerous U.S. organizations, Melvin has worked with executives in Canada, Dubai, India, New Zealand, Scotland, and Trinidad. He has also served as a visiting professor at ESADE Business School in Barcelona, Spain where he co-taught a senior executive education course on emotionally intelligent leadership.

Prior to completing his doctoral work at the University of Pittsburgh, Melvin spent over fifteen years in a series of sales/marketing management, and organization development positions with a number of Fortune 500 companies including IBM, Pepsi-Cola, and H.J. Heinz..

He is currently serving as a Chief Editor- of a peer-reviewed journal, Metamorphosis: A Journal of Management Research.

Articles

Smith, M.L. (2023). Implications of AI in Coaching: Will Chatbots Soon Replace the Need for Managers to Coach Employees?, Smart Business, September Issue.

Boyatzis, R.E., Smith, M.L., and Van Oosten, E. (2023). Motivating Executives to Learn and Change is a Board Responsibility, Director Today, May Issue.

Boyatzis, R.E., Smith, M.L., and Van Oosten, E. (2021). Leaders Build Leaders: Coaching to IMPACT, Sarawak Civil Service Journal, Issue 02 (Malaysia)

Boyatzis, R.E., Smith, M.L., and Van Oosten, E. (2021). In a Post-COVID World, Will Training Be Dead? Training Magazine, February.

Boyatzis, R.E., Smith, M.L., and Van Oosten, E. (2020). From Core to Core: Coaching With Compassion for Professional Growth. School Administrator. December, pp. 22-25.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2020). Thrive and Survive. Fortune Magazine, Turkey.

Smith, M.L., Van Oosten, E.B., & Boyatzis, R.E. (2020). The best managers balance analytical and emotional intelligence. Harvard Business Review. (hbr.org, June 12, 2020).

Van Oosten, E.B., Smith, M.L., & Boyatzis, R.E. (2020). How to support the people you lead in times of uncertainty. Greater Good Magazine. (June 15, 2020).

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2019). Coaching for change. Harvard Business Review, September – October Issue.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2019). Creating a culture of coaching. American
Management Association Quarterly.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2019). Why do we coach? And how do we know it is working? Choice: The Magazine of Professional Coaching. Pp. 30-32.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2019). Motivating others to learn and change.
US Chamber of Commerce

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2019). Feedback Can Set You Free or Close You
Down. Talent Quarterly

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2019). Coaching teams. AIMA.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2019). The Five Mistakes Most Typically Made in Training Programs That Inhibit Durable Change. Training Magazine.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E. (2019). Driving force. Magazine of the Indian
Management Association. Pp. 35-37.

Smith, M.L. (2016). Resonant Leadership and Emotional Intelligence in Plastic Surgery Leadership. Plastic and Reconstructive Surgery – Global Open, 28 October 2016, doi: 10.1097

Boyatzis, R.E., Smith, M.L., & Van Oosten, E.B. (2015). Illuminating the Scholarship of Coaching. Journal of Applied Behavioral Science, Volume 51(2), pp. 149-151.

Amdurer, E., Boyatzis, R.E., Saatcioglu, A., Smith, M.L., Taylor, S.N. (2014). Long Term Impact of Emotional, Social and Cognitive Intelligence Competencies and GMAT on Career and Life Satisfaction and Career Success. Frontiers in Psychology, 16 December 2014, doi: 10.3389/fpsyg.2014.01447

Boyatzis, R.E., Smith, M.L., Van Oosten, E.B., Woolford, L. (2013). Developing Resonant Leaders through Emotional Intelligence, Vision and Coaching. Organizational Dynamics, Volume 42 (1), pp. 17-24.

Boyatzis, R. E., Smith, M. L., & Beveridge, A. J. (2013). Coaching with Compassion: Inspiring Health, Well-Being and Development in Organizations. Journal of Applied Behavioral Science, Volume 49 (2), pp. 153-178.

Smith, M. L. & Bilimoria, D. (2012). The Heart of Leadership: How Leaders Engage with Emotional Intelligence. Leadership Excellence, Volume 29 (3), p. 5.

Boyatzis, R. E. & Smith, M.L. (2012). Positive Renewal: Can You Even Keep Going? Leadership Excellence, Volume 29 (3), p. 6.

Smith, M.L., Boyatzis, R.E. & Van Oosten, E.B. (2012). Coach with Compassion: It’s the Best Way to Motivate Others. Leadership Excellence, Volume 29 (3), p. 10.

Devlin, M. & Smith, M.L. (2012). Levels of Leadership: Work at the Four Simultaneously. Leadership Excellence, Volume 29 (3), pp. 10-11.

Boyatzis, R. E., Smith, M. L., & Blaize, N. J. (2011). Developing Sustainable Leaders through Coaching and Compassion. Reprinted in Manfred F.R. Kets de Vries and Konstantin Kortov (Eds.) Leadership Development, Chapter 26. Edward Elgar.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E.B. (2011). Coaching for Sustained Desired Change: Building Relationships and Talent. In L.A. Berger and D.E. Berger (Eds.) The Talent Management Handbook (Second Edition), pp. 217-225. New York: McGraw-Hill.

Beveridge, A.J. & Smith, M.L. (2010). Is it Worth it? The Effect of Perceived Social Impact on Job Burnout. 2010 Southern Management Association Proceedings, St. Petersburg, FL.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E.B. (2010). Sustaining Better Health and Renewal by Coaching with Compassion. Gestion, Volume 35, pp. 41-46.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E.B. (2010). Coaching for Change. People Matters, Volume 1(5) pp. 68-71.

Smith, M.L., Van Oosten, E.B., & Boyatzis, R.E. (2009). Coaching for Sustained Desired Change. Research in Organizational Change and Development, Volume 17.

Smith. M. L. (2006). Social Capital and Intentional Change: Exploring the Role of Social Networks on Individual Change Efforts. Journal of Management Development, Volume 25, pp. 718-731.

Smith, M. L. (2006). Emotional Intelligence, Leader-Member Exchange, and Individual Contributions to Social Capital.” George Graen and Joan Graen (eds.), Sharing Network Leadership, pp. 169-189. Charlotte, NC: Information Age Publishing.

Boyatzis, R. E., Smith, M. L., & Blaize, N. J. (2006). Developing Sustainable Leaders through Coaching and Compassion. Academy of Management Learning & Education, pp. 8-24.

Smith, M. L. (2005). Team-Member Exchange and Individual Contributions to Collaborative Capital in Organizations. Advances in Interdisciplinary Studies of Work Teams, Volume 11 (Collaborative Capital: Creating Intangible Value), pp. 161-182. Elsevier Ltd.

Smith, M. L. (2005). Making a Positive Impact through Emotionally Intelligent Leadership. Progressive Distributor, pp. 16-18.

Smith, M. L. (2004). If I Know it, Will I Share it?: The Potential Effects of Group Composition on the Creation and Stability of Organizational Knowledge. Research in the Sociology of Work, Volume 14 (Diversity in the Work Force), pp. 63-86. Elsevier Ltd.

Smith, M. L. (2003). Leveraging Emotional Intelligence in the Leadership of a Legal Services Program. Management Information Exchange Journal, Volume XVII(2), Summer 2003, pp. 4-7.

Smith, M. L., Pfeffer, J., and Rousseau, D. M. (2000). Patient Capital: How Investors Contribute to (or Undermine) Relational Wealth. In C. R. Leana and D. M. Rousseau (Eds.) Relational Wealth: The Advantages of Stability in a Changing Economy. New York: Oxford University Press.

Johnson, O. E., Smith, M. L., and Gambill, D. Y. (2000). Reconstructing ‘We’: Organizational Identification in a Dynamic Environment. In C. R. Leana and D. M. Rousseau (Eds.) Relational Wealth: The Advantages of Stability in a Changing Economy. New York: Oxford University Press.

Smith, M. L. (2000). Social Capital and the Expatriate Manager: Do Home Country Nationals and Host Country Nationals Differ in their Propensity to Invest in Organizational Social Capital? 2000 Southern Management Association Proceedings, Orlando FL.