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EI Update )
Issue 10 August 2005
In This Issue...
  • Research Digest - EI in Professional Education
  • Announcements
  • Development Ideas

  • We welcome you back to another issue of EI Update, the E-Newsletter of the Consortium for Research on Emotional Intelligence in Organizations.

    The format of this newsletter includes the following sections:

    Research Digest of some of the most interesting and useful EI research and articles from recent months.

    Announcements of EI Consortium website additions, as well as EI-related meetings, seminars, and conferences.

    Development Ideas from the EI Consortium's "Guidelines for Best Practices"

    News of promising, published EI research, or comments and questions about the Newsletter may be e-mailed to extein@eden.rutgers.edu


    Research Digest - EI in Professional Education

    The following articles highlighted in this issue of EI Update focus on the integration of constructs related to emotional intelligence in professional education.

    Boyatzis, R. E., Stubbs, E. C., Taylor, S. N. (2002). Learning Cognitive and Emotional Intelligence Competencies Through Graduate Management Education. Academy of Management Learning and Education, 1(2), 150-162.

    A major challenge to MBA education is to develop the ability to use management knowledge. Entering and graduating data from six full-time and three part-time cohorts taking an MBA program designed to develop these competencies is analyzed and compared to baseline data on two full-time and two part-time cohorts. Results show that cognitive and emotional intelligence competencies can be developed in MBA students, but not with a typical MBA curriculum.

    Freshwater, D. & Stickley, T. (2004). The heart of the art: emotional intelligence in nurse education. Nursing Inquiry, 11(2), 91-98.

    Many nursing curricula now make reference in some way to the notion of an emotionally intelligent practitioner, one for whom theory, practice and research are inextricably bound up with tacit and experiential knowledge. In this paper the authors argue that much of what is described within curriculum documentation is little more than rhetoric when the surface is scratched. Further, they propose that some educationalists and practitioners have embraced the concept of EI uncritically, and without fully grasping the entirety of its meaning and application. The authors attempt to make explicit the manner in which EI can be more realistically and appropriately integrated into the profession and conclude by suggesting a model of transformatory learning for nurse education.

    Jaeger, A.J. (2003). Job Competencies and the Curriculum: An Inquiry into Emotional Intelligence in Graduate Professional Education. Research in Higher Education, 44(6), 615-639.

    Empirical research has produced evidence suggesting that EI is important to the performance of workers. Yet, few graduate professional program curriculums adequately address the emotional and interpersonal skills that prospective employers want most in their employees and that employees find most useful in their work. The results from this study showed that the potential for enhanced emotional capabilities could be improved in the traditional graduate classroom. Furthermore, findings revealed a strong relationship between EI and academic performance.

    Latif, D. A. (2004). Using Emotional Intelligence in the Planning and Implementation of a Management Skills Course. Pharmacy Education, 4(2), 81- 89.

    This paper begins with a review of EI and its relationship to performance. It then describes the planning and implementation of a management skills course for Doctor of Pharmacy students designed to foster their EI, along with a description on how students were assessed. In addition, student feedback about the course is included. Results indicate that students' EI appeared to increase as a result of the management skills course.

    Reilly, P. (2005). Teaching Law Students How to Feel: Using Negotiations Training to Increase Emotional Intelligence. Negotiation Journal, 21 (2), 301-314.

    This article suggests that negotiation courses using traditional lectures combined with role plays and simulated exercises can be used to train students in understanding emotion and increasing their EI. The article defines emotion and EI; describes and analyzes one simulated exercise that has proven to be particularly potent in the classroom for teaching both the theory and practice of EI; sets forth the rudimentary components of a possible curriculum for emotions training; and concludes with reasons why law schools and other professional degree-granting programs can and should make training in emotions a curriculum staple.

    Announcements

    Call for Papers for Special Edition of Journal of the Australian and New Zealand Academy of Management on "Emotions and Coping with Conflict in the Workplace"

    This special edition is aimed at improving our understanding about the links between emotions and conflict and the behaviours individuals engage in to cope with stressful situations that result from conflict in their organizations. Conceptual, theoretical and empirical articles are equally welcome. Articles that deal with management education and learning are also equally welcome, as are articles that identify the implications of scholarship for practicing managers. It is anticipated that the special edition will be published in late 2006. Submissions should be sent by 31st October 2005 to. Questions about this special issue, including expectations, requirements, appropriateness of topic and the like can also be directed to Peter Jordan (Peter.Jord an@griffith.edu.au). Information for contributors to JANZAM can be obtained from http://www.anzam.uts.edu.au/janzam/index.htm.

    First Annual International Conference on Working with Emotions: Organisations, Occupations & Self - Tavistock

    This conference has invited debate and research presentations on the relationship between emotions, work, professional practice, education and health and how emotions "at work" impact on people and organisations. For full registration, please visit the following webpage: http://portal.surrey.ac.uk/eihms/research/specgroup/ crnme/exp/em or contact Penny Robinson/Claire White (c.white@surrey.a c.uk).

    Development Ideas

    One of the "Guidelines for Best Practice"

    Adjust Expectations

    Build positive expectations by showing learners that social and emotional competence can be improved and that such improvement will lead to valued outcomes. Also, make sure that the learners have a realistic expectation of what the training process will involve.

    Guideline in Action

    Helping Learners Build Positive Expectations in a Stress Management Program:

    The trainers in the Corning stress management program tried to instill in people a sense of confidence by presenting the techniques in ways that empowered the participants. They delivered the message that the techniques were not overly complex or difficult to learn. They would say, "These are techniques that you have used before. You just may not necessarily have stayed with them or been consistent." In addition, the trainers presented techniques in such a way that the participants could learn a technique well enough to feel competent in a single session. Then they would tell the participants, "You now know an effective technique for helping you to manage stress in your lives. Now it's just a matter of practicing." On the other hand, the trainers also made sure that participants' expectations for the training were realistic from the outset. During the first session of the program, the trainers initiated a discussion of why people had chosen to participate in the program. If their reasons were to complain about the company, the trainers told them that this was not the purpose of the program. They said very clearly and emphatically, "If you think you are fine, and you are really here because someone else is driving you crazy and you want to get them to change, that is not an appropriate use of the program."

    From Cherniss, Cary & Adler, Mitchel. (2000). Promoting Emotional Intelligence in Organizations. Alexandria, VA: American Society for Training & Development.

    About the Consortium for Research on Emotional Intelligence in Organizations:

    The mission of the EI Consortium is to aid the advancement of research and practice related to emotional intelligence in organizations. The EI Consortium is currently made up of 38 members from around the world who are individuals involved in applied research in the field of EI. The EI Consortium sponsors a website, which has recently been revised and updated, where researchers and practitioners can download full-text research reports, access references, and read and comment on articles in the Consortium's new e-journal Issues and Recent Developments in Emotional Intelligence. If you would like to learn more about the EI Consortium, please contact us.

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