Vanessa Urch Druskat, Ph.D.

Affiliation: University of New Hampshire


As an internationally recognized leadership and team performance expert, Vanessa Urch Druskat advises leaders and teams in some of the world’s most respected organizations. She has delivered measured performance improvement services to over a dozen Fortune 500 and Fortune Global 500 companies in the banking, pharmaceutical, petroleum, and healthcare industries. Vanessa’s thirty-year research career examining differences between the routines of high-performing and average-performing work teams led her to pioneer the concept of team emotional intelligence. She has published award-winning articles in the top journals in her field. Her popular Harvard Business Review article (with S. Wolff) on emotionally intelligent teams has been reprinted four times in collections of HBR’s most valued articles. A multi-award-winning teacher, she serves on the faculty of the University of New Hampshire’s Peter T. Paul College of Business and Economics, in Durham, New Hampshire, USA, where she and her husband are four-season outdoor enthusiasts.


Selected Publications

Bharwaney, G., Wolff, S. B., & Druskat, V. U. (2019). Emotion and team performance: Team coaching mindsets and practices for team intervention. In D. Clutterbuck, J. Gannon, S. Hayes, I. Iordanou, K. Lowe, & D. MacKie (Eds.) A Practitioner‘s Handbook of Team Coaching (pp. 192-209). London: Routeldge.

Druskat, V. U. (2017). Using Emotional Intelligence to Build High Performing Teams: Self-awareness, self-control, social awareness and relationship management. In D. Goleman (Eds.) Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers. Florence, MA: Key Step Media.

Druskat, V. U., & Wolff, S. B. (2008). Group-level emotional intelligence. In N.M. Ashkanasy & C.L. Cooper (Eds.), Research companion to emotion in organizations (pp. 441-454). London: Edward Elgar.

Druskat, V. U., & Wolff, S. B. (2007). The effect of confronting members who break norms on team effectiveness. In L. Thompson, and K. Behfar (Eds.) Conflict in organizational teams (pp. 229-259). Evanston, IL: Northwestern University Press.

Druskat, V. U., Sala, F., Mount, G. (2006). Linking emotional intelligence and performance at work: Current research evidence with individuals and groups. Mahwah, NJ: Lawrence Erlbaum.

Druskat, V. U. (2006). Scholarship that works. Academy of Management Journal, 48(6), 952-955

Druskat, V. U., & Druskat, P. D. (2006). Applying emotional intelligence in project management. In S. Pryke and H. Smyth (Eds.) The management of complex projects: A relationship approach (pp.78-96). Oxford, UK: Blackwell.

Wolff, S. B., Druskat, V. U., Koman, E. S. & Messer, T. E., (2006). The link between group emotional competence and group effectiveness. In V. U. Druskat, F. Sala, and G. Mount (Eds.) Linking emotional intelligence and performance at work: Current research evidence with individuals and groups (pp. 223-242). Mahwah, NJ: LEA

Campany, N., Dubinsky, R., Druskat, V. U., Mangino, M., & Flynn, E. (2007). What makes good teams work better: Research-based strategies that distinguish top-performing cross-functional drug development teams. Organization Development Journal, 25(2), 179-186.

Druskat, V. U., & Pescosolido, A. T. (2006). The impact of emergent leader emotionally competent behavior on team trust, communication, engagement, and effectiveness. In W. J. Zerbe, N. Ashkanasy, and C. Hartel (Eds.) Research on Emotions in Organizations, Volume 2: Individual and organizational perspectives on emotion management and display (pp. 25-55). Oxford, UK: Elsevier JAI.

Druskat, V. U., & Dahal, D. (2005). Leadership and self-managing teams: Leading a team that manages itself. In. L. Neider and C. Schriesheim (Eds.) Research in management: Teams and team processes (volume 4, pp. 197-233). Greenwich, CT: Information Age Publishing.

Druskat, V. U., & Wheeler, J. V. (2004). How to lead a self-managing team. Sloan Management Review, 45(4), 65-71.

Druskat, V. U., & Wheeler, J. V. (2004). How to lead a self-managing team. IEEE Engineering Management Review, 32(4), 21-28.

Druskat, V. U., & Wheeler, J. V. (2003). Managing from the boundary: The effective leadership of self-managing work teams. The Academy of Management Journal, 46(4), 435-457.

Wolff, S. B., Pescosolido, A. T., & Druskat, V. U. (2002). Emotional intelligence as the basis of leadership emergence in self-managing teams. Leadership Quarterly, 13(5), 505-522.

Druskat, V. U., & Pescosolido, A. T. (2002). The content of effective teamwork mental models in self-managing teams: Learning, ownership, and heedful interrelating. Human Relations, 55(3), 283-314.

Thoms, P., Pinto, J. K., Parente, D. H., & Druskat, V. U. (2002). Adaptation to self-managing work teams. Small Group Research, 33(1), 3-31.

Druskat, V. U., & Wolff, S. B. (2001). Building the emotional intelligence of groups. Harvard Business Review, 79(3), 81-90.

Druskat, V. U., & Wolff, S. B. (2001). Group emotional competence and its influence on group effectiveness. In Cary Cherniss and Daniel Goleman (Eds.), The emotionally intelligent workplace (pp. 132-155). San Francisco: Jossey-Bass.

Druskat, V. U., & Kayes, D. C. (2000). Learning versus performance in short-term project teams. Small Group Research, 31(3), 328-353.

Druskat, V. U., & Wolff, S. B. (1999). Developmental peer appraisals in self-managing work groups. The Journal of Applied Psychology, 84(1), 58-74.

Druskat, V. U., & Kayes, D. C. (1999). The antecedents of team competence: Toward a fine-grained model of self-managing team effectiveness. In M. A. Neale & E. A. Mannix (Series Eds.) and R. Wageman (Vol. Ed.), Research on managing groups and teams: Context (Vol. 2, pp. 201-231). Stamford, CT: JAI Press.

Smith, R., Turner, T., Garonzik, R., Leach, C., Druskat, V. U., & Weston, C. (1996). Envy and schadenfreude. Personality and Social Psychology Bulletin, 22(2), 158-168.

Druskat, V. U. (1994). Gender & leadership style: Transformational and transactional leadership in the Roman Catholic Church. Leadership Quarterly, 5(2), 99-119.








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