NEW PODCAST SERIES - Working with Emotional Intelligence

Welcome to our new montly podcast series where Dr. Robert Emmerling will interview members of the Emotional Intelligence Consortioum to explore the relevance of emotions and emotional intelligence research to the modern workplace.

In this interview, Chuck Wolfe interviews Cary Cherniss and Rob Emmerling, the new Director of the Consortium. Listen to learn about the collection of thought leaders, members of the Consortium, and how their work, along with others led to the publication of Optimal: How to Sustain Personal and Organizational Excellence Every Day, by Daniel Goleman and Cary Cherniss. You will also learn about the history and future vision of the Consortium.

Interview with Drs. Cary Cherniss and Rob Emmerling

Listen to this interview where Dr. Hillary Anger Elfenbein discusses issues and recent developments related to the measurement of emotional intelligence in the workplace.

Measuring Emotional Intelligence with Dr. Hillary Anger Elfenbein

In this interview, Dr. Marcello Mortillaro discusses performance based measures of emotional intelligence and how to best apply them in the workplace.

How emotions function at multiple levels with Dr. Neal Ashkanasy

Dr. Neal Ashkanasy discusses a model of emotions that corresponds to five discrete levels of analysis and provides examples of how understanding emotions at multiple levels can be helpful in understanding and improving organizational effectiveness.

How emotions function at multiple levels with Dr. Neal Ashkanasy

In this interview, leadership expert Dr. Scott Taylor discusses the role that social and emotional intelligence plays in entrepreneurial leadership and how emerging theory and practice can be applied to help entrepreneurs.

EI and Entrepreneurial Leadership Interview with Dr. Scott Taylor

In this interview, we will delve into the topic of Team Emotional Intelligence with Emotional Intelligence Consortium Member and Team Emotional Intelligence expert Dr. Vanessa Druskat.

Team Emotional Intelligence Interview with Dr. Vanessa Druskat

Recommeded Book

Optimal: How to Sustain Personal and Organizational Excellence Every Day

By: Daniel Goleman and Cary Cherniss

As co-chairs of Consortium for Research on Emotional Intelligence (CREIO) for 25 years we have been tracking research on emotional intelligence, a field that saw a critical mass of findings during this period. In Optimal we draw on that body of data to both review the evidence that supports the concept, and to add new implications.  CREIO members may find useful a study done at Harvard Business School on the subjective experience of workers’ “good days,” where they are more productive, creative, engaged, happy, and connected to co-workers – and the evidence tying such days to emotionally intelligent leadership.

By now, we observe, the concepts of emotional intelligence have been absorbed by many organizations into their cultural DNA; EI may no longer be labelled as such, but rather couched in terms more compatible with the frameworks and language already in use in a given outfit. As consultant know, this means approaching an organization to give advice on EI may mean learning the language they use for this skill set.

In Optimal we review the data for the importance of EI in organizations, including the several meta-analyses done by the research group that includes CREIO member Ron Humphrey. This data and other such findings yield quite positive results for the impact of EI, both in leaders and workers generally.

For example, a meta-analysis of over 65,000 entrepreneurs finds that EI is twice as important in their success as is IQ. This finding corrects the general impression left by studies that follow students into their careers, that have found IQ more important – that will be true since IQ is a good predictor of what professions people can enter, with higher IQ predicting being able to complete advanced training like an MBA or MD. But once people are in a given profession, IQ fails to predict success, while EI correlates more strongly with becoming an outstanding performer or leader.

Other topics covered include:

The new names commonly given EI self-management abilities, like ‘agility’, ‘growth mindset’, and ‘resilience’.

How EI can help prevent burnout

The types of empathy and why they matter immensely in organizations, particularly in leaders

What emotionally intelligent leadership looks like, and what such leaders actually do

How EI looks at the team level, how to spot strengths and weaknesses, and how teams can go about strengthening their EI

EI training that works

Key steps in building an EI culture

Finally, we speculate on the future of EI, and why it will need to work as a complement to other abilities like creativity and innovation, finding an inspiring sense of purpose, and systems thinking.

Guidelines for Best Practice

These guidelines are based on an exhaustive review of the research literature in training and development, counseling and psychotherapy, and behavior change. The guidelines are additive and synergistic; to be effective, social and emotional learning experiences need not adhere to all of these guidelines, but the chances for success increase with each one that is followed. Read More» If you are interested in reading the full technical report on emotional intelligence in the workplace published by the Consortium on Research on Emotional Intelligence in Organizations, click here to download your free copy.

The Business Case for Emotional Intelligence

The following 19 points build a case for how emotional intelligence contributes to the bottom line in any work organization. Based on data from a variety of sources, it can be a valuable tool for HR practitioners and managers who need to make the case in their own organizations. The Consortium also invites submissions of other research for the Business Case. All submissions will be reviewed to determine their suitability. Read more»









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